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Application Support Coordinator

INSIGHT2PROFIT
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Part-Time Application Support Coordinator – Perfect for Students Building Tech & Business Skills

Hours: Flexible morning shifts, Mon–Fri (3 hrs/day)
Pay: $20/hour

Kickstart your career while you’re still in school!


INSIGHT2PROFIT is looking for a motivated, detail-oriented student to join our Technology team in a part-time role that delivers real-world experience you can proudly put on your resume. As an Application Support Coordinator, you’ll play a key role in keeping our internal business platform (DRIVE) running smoothly while you support users, troubleshoot issues, and work across tech and business teams to resolve problems quickly and professionally.

You’ll manage incoming support tickets, dig into technical challenges, test new features, maintain accurate user access and data, and help launch new tools. This is hands-on work where you’ll sharpen your communication skills, see agile in action, and learn how a growing company uses technology to drive performance.

What You’ll Do

  • Monitor and respond to support tickets, emails, and occasional video calls
  • Troubleshoot technical issues; escalate complex ones to the right team
  • Manage user access to systems and client-facing applications
  • Keep application data accurate and up-to-date
  • Participate in application testing and support portal launches

Skills & Qualifications

  • Current student pursuing an Associate or Bachelor’s in IT, Computer Science, MIS, Computer Engineering, or related field
  • Strong communicator — able to work with technical and non-technical users
  • Organized, detail-oriented, and reliable
  • Experience with MS Office (required); web application development familiarity (preferred)
  • Experience in a customer service role (preferred)
  • Comfortable working independently during onsite morning shifts

Why You’ll Love This Role

  • Gain valuable experience in application support, agile workflows, and cross-functional collaboration
  • Flexible hours to fit around your class schedule
  • Build career-ready skills in a supportive, team-oriented environment
  • Make a real impact in a growing company

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. 

  

INSIGHT2PROFIT is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. 

  

INSIGHT2PROFIT is interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas. This includes individuals with OPT or STEM OPT.