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Residential Administrative Assistant

Are you looking to work for an organization where you are able to make a difference?
Do you have customer service skills you are ready to put into action?
Then you’ve come to the right place! Apply to be an Administrative Assistant today!
“The thing I love the most about my job as an administrative assistant is creating meaningful connections with our patients, supporting them through their recovery, and then celebrating alongside them as they complete their treatment with us. I can feel the pride that they feel as they complete our program, and that makes this job extremely rewarding!”
–Sarah K., Administrative Assistant
What will my day look like? 
At Horizon, you will be provided a supportive work environment where your teammates feel like family. Have a question? There is always someone there to help! We offer a seamless onboarding experience that will ensure your success in your new role.
As an Administrative Assistant at Horizon, you will…
  • Provides direction and oversight of administrative functions for Terrace House to program directors, operation managers, clinicians, treatment assistants, and patients for daily operational needs
  • Provides efficient handling of administrative duties (answering phones, scheduling appointments, maintaining patient records, patient processing, filing, etc.)
  • Provides timely, courteous, and knowledgeable responses to information requests – transfers calls when appropriate and prepares correspondence (i.e., record requests, patient letters)
  • Competently performs all job duties with sensitivity and attention to the residential population served
  • Maintains proper record keeping of service agreements with outside facilities, volunteer programs, etc.
  • Properly handles incoming and outgoing mail and deliveries that come into the facility
Why choose Horizon to build your career?
Besides the fact that we’ve been named a Best Place to Work for 15 (yes, 15!) years in a row? At Horizon, you can be assured that you will make difference in the lives of others. Even better, your teammates will be just as motivated to make a difference!
What we offer that you’ll love…
  • Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued.
  • Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging Council, frequent trainings, ongoing conversations, affinity groups, and more.
  • Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth.
  • Team Building, Connection, and Relationships: At Horizon, we’re more than co-workers, we’re a community. We support each other, celebrate our achievements and milestones together, and have fun together!
  • Retirement: We know you want to retire comfortably and we’re here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you’re set for the future.
  • Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you’ll have been able to pay off an extra $600!
  • PTO & Holidays: We believe self-care is essential. Combined with holidays, you’ll earn up to 22.5 paid days in your first year. By your 3rd anniversary, that's almost doubled with up to 37.5 paid days off!
What makes you a great candidate?
We can’t wait to learn more about you! Here are a few specifics of what you’ll need for the job:
  • Experience working in a fast-paced environment
  • Ability to take initiative and challenge the status quo
  • Flexibility to work in a dynamic environment that changes with community needs
  • High school diploma with 5 years of experience or an advanced degree
Location
This position is located at 6301 Inducon Dr E, Sanborn NY.
Hours
This position is full-time, Monday-Friday 9:00am-5:30pm.
Compensation 
Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. This position starts at an hourly rate of $17.30. Compensation adjustments are evaluated annually. 
Horizon DEIB Statement:
Horizon commits to being an anti-racist, diverse, equitable, and inclusive organization. Through self-reflection and our commitments to education, growth and development, increased workplace diversity throughout all levels of our organization and the cultivation of meaningful relationships, we pledge to advance equity, racial justice, and equal opportunity for all.
Disclaimer:
Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency proving in person services throughout our community.
This information is intended to provide a general overview of the position; it is not a full job description.