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Human Resource Associate - Onboarding, Credentialing & Payroll - MARYLAND!

About this Job

Maxim Healthcare Services is currently seeking a Credentialing and Operations Support Associate (aka FSA). The Field Support Associate, in collaboration with the Field Support Specialist is responsible for providing the highest level of professionalism and customer service to team members, caregivers, and other customers through daily interactions. The Field Support Associate manages the front desk console and provides our clients and customers with a positive first impression of the company's core values and competencies.
 
Essential Duties and Responsibilities:
  • Maintains confidentiality of client, patient, caregiver and, team member information and records
  • Meets and maintains HIPAA regulations in regards to Protected Health Information
  • In collaboration with the Field Support Specialist: 
  • Demonstrates professional interactions with all candidates, caregivers, team members, clients and customers with a positive attitude and approach
  • Greets and provides excellent customer service to all visitors
  • Assists candidates through the application, hiring, and on-boarding process
  • Assists with the billing/payroll/medical records process
  • Assists with various office administrative functions, including ordering office supplies, answering telephone inquiries, photocopying, and monitoring incoming/outgoing facsimiles 
  • Performs other duties as assigned
Minimum Requirements:
  • High school diploma or equivalent degree required
  • Minimum one (1) year of administrative work experience, to include typing skills
  • Meets all federal, state, and local requirements
  • Proficiency with computers, including Microsoft Office
  • Excellent verbal and written communication skills
  • Ability to work independently and multitask effectively while maintaining attention to detail
  • Meets federal, state, and local requirements
The minimum requirements described in this document are universal for the listed positions unless otherwise required by law.


About Maxim Healthcare Group

Our commitment to customer service, improving patient care, and staffing experienced healthcare professionals has paved the way for many rewarding career opportunities in the healthcare industry.
For more than 30 years, we have been making a difference in the lives of our patients, caregivers, and employees. Our nationwide suite of services includes home healthcare, companion and behavioral care, healthcare staffing, and workforce solutions. Our commitment to customer service, compassionate patient care, and filling critical staffing needs makes us a trusted partner wherever healthcare is needed.

Maxim Healthcare Group is an Equal Opportunity Employer. We represent a broad spectrum of backgrounds, perspectives, and cultures that are recognized, respected, and proudly celebrated in our company.