Intern, Business Applications
POSITION PURPOSE:
The purpose of this position is to assist Renewable Energy Group with the support and maintenance of core business applications.
This position is also responsible for completing one project that improves an internal IT process and creates new efficiencies.
ESSENTIAL FUNCTIONS:
Key Accountabilities:
IT Process Improvement Project
- Initiate a project by defining its purpose and scope and the solution to be implemented.
- Create accurate and complete project plans
- Report on project progress, risks and issues
Support Function
- Assist with the support and maintenance of core business applications
- Use helpdesk management system to respond to user support requests
- Assist business users for develop business cases for system enhancements
Other frequent duties:
- Assist with the develop and execution of test plans
- Document test results
- Facilitate user acceptance testing sessions
Perform other duties as assigned
JOB REQUIREMENTS:
- Be available for daily work and overtime as required
- Communicate effectively with customers and co-workers (oral and written)
- Demonstrate attention to detail
- Ability to use office equipment (computer, copy/fax machine, telephone, postage meter, etc.)
- Organize and manage multiple tasks simultaneously and meeting deadlines
- Provide suggestions to offer alternative perspectives to situations
- Work independently or with others as a team to complete assigned projects
- Demonstrate technical aptitude and creative problem solving skills
JOB QUALIFICATIONS:
Education Required: Pursuing a bachelor’s degree – Information Technology or related degree
**Senior or Junior status preferred
Experience Required: Computer programming or systems analysis experience
**Business environment experience, relevant courses, club participation and internship preferred
Skills Required:
Knowledge of the software development life cycle
Knowledge of relational databases and SQL
Proficiency with Microsoft Office, specifically Excel and Access
Special skills or knowledge preferred:
Proficiency with multiple programing languages