Intern - IT Business Analyst, Summer 2023
Enterprise Holdings IT Division
Ignite Program – IT Business Analyst – Summer 2023
10-Week Program | May 22, 2023 - July 28, 2023
OVERVIEW
Company
Enterprise Holdings is the world’s largest car rental operator and an industry leader in mobility and technology. We’re one of the top global travel companies, ranking ahead of many airlines and most cruise lines and hotels. And no matter what transportation challenges our customers face, we have an innovative solution.
We operate the Enterprise Rent-A-Car National Car Rental and Alamo Rent A Car brands via more than 9,500 fully staffed neighborhood and airport offices, including franchisee branches, in nearly 100 countries and territories.
Through this robust global network, we operate a fleet of nearly 1.7 million vehicles and provide a comprehensive portfolio of transportation solutions, including car rental, carsharing, vanpooling, car sales, truck rental, vehicle-subscription and affiliated fleet management services. As a total mobility provider, we serve the needs of a wide variety of customers, businesses, government agencies and organizations every day.
At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.
Program
Enterprise Holdings is seeking driven and passionate technologists to join our Summer 2023 Ignite Program. This structured, 10-week program will be hosted both in-office and virtually. Igniters will spend time with their teams performing hands-on, impactful project work, while also participating in coordinated group events. Participants will be provided coaching, mentorship, and networking opportunities.
Enterprise’s IT Ignite Program encourages students to gain real-world, hands-on experience in their functional areas. On average, over 80% of our participants receive full time offers upon completion of the program and finishing their degrees. At Enterprise, we strongly believe in promoting from within. Join the IT Ignite Program to spark your career!
RESPONSIBILITIES
As an IT Business Analyst Intern, you will be tasked with creating a framework that organizes and communicates IT services in a manner that makes them easily accessible and easily understood to our customers. Here, you will have the opportunity to join a team of skilled individuals and will help to create innovative business solutions for real world problems.
Key Responsibilities
- Gathers data and develops reports to measure organizational response to key business initiatives.
- Assists with managing ad-hoc requests and reporting queue according to assigned priority.
- Follows the report development process; implements established reporting schedules.
- Modifies reporting tools, as directed.
- Assists with trend analysis; documents results.
- Tests and validates reports against established metrics to ensure results are consistent, reliable and accurate.
- Follows procedures to enhance security of data and the environment.
- Performs administration of SharePoint and intranet sites.
- Maintains established service level agreements to meet customer expectations and quality standards.
- Assists with task automation and process improvements as directed.
- Protects our customers, our employees, and our brands by incorporating security and compliance in all decisions and daily job responsibilities; follows security policies and procedures.
Equal Opportunity Employer/Disability/Veterans
QUALIFICATIONS
Required
- Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
- Must currently be pursuing a technical degree, OR must be enrolled in a in a technical training program with a targeted completion prior to May 2024
- Coursework completed in Business, Computer Science, Information Systems, or Business-Technology coursework
- Knowledge of project management (minimum from school/training)
- Ability to translate technical information into easy to consume written communications
- Excellent customer service and relationship management skills
- Ability to identify and creatively resolve problems
- Must be committed to incorporating security into all decisions and daily job responsibilities
Preferred
- Pursuing a Bachelor's degree in Computer Information Systems, Management Information Systems, Business Administration or related field strongly preferred
- Knowledge of Systems and/or Software Development Life Cycles (minimum from school/training)
- Current Junior or higher currently enrolled in a 4-year university with a 3.0 GPA or higher strongly preferred
- Previous Internship or Co-op experience
- Past work experience and/or community service