Solutions Analyst Intern - Undergraduate Summer 2023
Title: Solutions Analyst Intern - Undergraduate Summer 2023
Position Location: Indianapolis, IN, Atlanta, GA or Virtual
Be part of an extraordinary team!
We are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?
Build the Possibilities. Make an extraordinary impact.
Elevance Health’s Chief Experience Office seeks innovative, high-energy problem solvers to work with and learn from cross-functional teams as we create exceptional consumer experiences and design operational efficiencies.
Our internship program is designed to strengthen your understanding of the healthcare industry and prepare you for future opportunities through meaningful work, leadership exposure, targeted training, and intentional mentoring from a team that is fully invested in your success.
How you will make an impact:
Primary responsibilities for the Solutions Analyst Intern may include:
- Analyze statistical data, create visual representations, and identify actionable, data-driven recommendations
- Build or enhance performance dashboards or reporting tools
- Collaborate cross-functionally to examine current state processes, conduct root cause analysis, and recommend incremental, future-state process improvements
- Conduct market research, synthesize information, and frame business recommendations
- Research, identify, and implement business efficiency opportunities
- Collaborate with business partners and key stakeholders on information gathering and program/project status reporting
- Assist in preparation of reports and communications for business unit leadership
Examples of previous projects for this role:
- Developed Tableau-based dashboard to track consumer experience initiative projects and metrics
- Conducted chat adoption data analysis and delivered data-driven recommendations to improve chat adoption by members
- Researched and mapped current coordination of benefits process for Medicare and Medicaid, identified consumer experience pain points related to coordination of benefits, and recommended “quick fix” and future-state process improvements to enhance consumer experience
Qualifications:
- Pursuing an undergraduate degree at an accredited college or university with a target graduation date between May 2023 and May 2024 in one of the following fields: Business Administration, Business Analytics, Healthcare Administration, Healthcare Economics or a related major
- Available to work 40 hours per week June 5th to August 11th
- Enrolled fulltime at an accredited college or university during internship
- Students must be authorized to work in the U.S. without future visa sponsorship requirements
Preferred Skills:
- Strong statistical data analysis and data visualization skills
- Ability to research and synthesize findings into recommendations
- Experience documenting process and workflows or developing process maps
- Project coordination, including deliverable/milestone tracking, risk management reporting, and status update reporting preferred
- Excellent written and verbal communication skills
- High level of competence with MS Excel and MS PowerPoint required
- Experience with Tableau, Visio, and MS Teams preferred
- Six Sigma white or yellow belt certifications preferred
- Active in case study competitions or consulting clubs