Campus Graduate – Global Consumer Services Group 2023 Marketing Summer Internship
About AMEX
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible— and we’re proud to back each other every step of the way. Find your place in marketing on #TeamAmex.
As marketers at one of the most iconic brands in the world, we play a major role in building authentic relationships with customers who impact life and business around the world. Here, creativity and inspired storytelling combine with powerful data-based marketing and hyper-personalized digital communication to create a genuine human connection that drives business results. As a part of our diverse community of marketers, you can have a breadth of different marketing experiences and do virtually anything from connecting small businesses to new customers to uncovering insights that inspire the future of payments. Create a dynamic career while doing work that matters for people and businesses everywhere.
Business Unit/Role Specific Info
Summer Intern Marketing Manager Possible Team Placements: Successful candidates will be placed within one of the below areas of the organization:
Global Consumer Services Group (GCSG) is responsible for growing the American Express consumer business worldwide, strengthening our global leadership position in the premium space, and delivering exceptional, differentiated customer experiences. GCSG comprises of local sales and marketing, travel and lifestyle services, and global consumer products including lending, cobrands, and premium products and benefits, as well as the teams which develop and support the digital, risk, and information management capabilities across American Express.
Consumer Banking: This team, was created to meet the financial services needs of our customers and build upon a broader Membership promise. This new and growing team will drive AXP’s innovation in banking services, identifying customer needs and innovating around new digital banking products that deliver differentiated value. As a growing team, we are looking for colleagues who enjoy building from the ground up, have a strong external perspective and will roll up their sleeves to accomplish common goals.
US Consumer Services: This team is responsible for making membership essential by creating and delivering best in class marketing and our suite of differentiated products & services. This team also drives the strategy, sourcing, and delivery of proprietary lend, cobrand, and premium consumer products and enterprise benefits to American Express members, with a focus on driving daily relevance and backing in their lives.
What type of work can you expect to do in Marketing at American Express?
- Analyze data and realize growth opportunities; to help businesses improve performance and drive growth
- Be responsible for understanding how our business functions and how it might best be served using new and emerging digital products and/or services.
- Build and track performance indicators to better understand customer behavior
- Develop cost-benefit analyses to determine feasibility of new opportunities
- Develop relationships with a variety of internal and external partners
- Share and leverage best practices and provide consultancy to team
- Manage end-to-end marketing initiatives or other customer-focused initiatives; develop and implement tests to measure effectiveness
- Find innovative ways to improve the customer experience
Skills/Experience
- Passion for customer marketing, payments innovation, travel industry and new technology trends
- Ability to conceptualize and sell ideas
- Independent thinker who’s organized, has great attention to detail, and can multi-task
- Strong analytical, problem-solving/quantitative skills
- Willing to take risks and share fresh perspectives
- Be proficient with analytical and presentation tools, including Excel and PowerPoint
- Excellent written and verbal communication skills
Requirements/Qualifications
- Currently enrolled in full-time graduate degree program
- Students must have a graduation date between December 2023 and June 2024
Apply now!
In order for your application to be considered, please complete the below steps:
- Click on the link below and select “Apply”
2. Create a new username and password
3. Complete and submit your application
Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you by April 30th.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e. 2 doses for Moderna/Pfizer and 1 dose for J&J), in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.
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