Summer Associate Graduate Intern (Branch Operations Business Optimization & Projects)

You have goals, dreams, hobbies and things you’re passionate about.

We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen.

• Military Times 2021 Best for Vets Employers

• WayUp Top 100 Internship Programs

• Forbes® 2022 The Best Employers for New Grads

• Forbes® America's Best Employers

• Newsweek Top 100 Most Loved Workplaces

• Fortune Best Workplaces for Women

• Fortune 100 Best Companies to Work For®

• Computerworld® Best Places to Work in IT

The Branch Operations Business Optimization & Projects team was founded in 2013 and works closely with all areas of Branch Operations and all other business units to generate and implement improvements to Branch team members' and members' daily lives. Our mission is to work strategically with all teams to improve processes for branch team members and team leaders with a focus on the branch of the future. We want to work together with all business units to build a culture of continuous process improvement that will result in an overall exceptional member experience. 

The Summer Associate Graduate Intern role includes but is not limited to: 

Analyze, determine, coordinate, and implement continuous process improvements (CPI) to achieve end-to-end business optimization of moderately complex business processes and systems. Research internal processes and capabilities to improve Return on Investment (ROI), enhance the effectiveness of the business and/or services and react effectively to business needs with moderate latitude for discretion. Provide guidance and advice to management on the most efficient use of resources to obtain positive and measurable results. Perform moderately complex process improvement functions under supervision.

The Summer Associate Graduate Intern Program is a 10+ week graduate internship program beginning in May 2023 and ending in August 2023. The intention of this program is to hire graduate interns who prove their aptitude into full time roles following graduation. To qualify for this position, applicants must be currently pursuing a graduate or PhD level degree from an accredited college or university with an anticipated graduation date of December 2023 or later.

 

•   Utilize business process reengineering (BPR) techniques, model business processes, and conduct data analysis to examine end-to-end business processes to improve efficiency and operations 

•   Obtain and analyze quantitative and qualitative data of business processes to determine solutions and promote data driven decisions 

•   Research and evaluate opportunities related to process flow variance deficiencies 

•   Develop and implement processes and procedures to ensure correct recording of actual labor

•   Analyze processes and workflows to understand value chain, input/output, to improve and/or automate business performance 

•   Provide guidance and advice to management on the most effective and efficient use of resources to obtain measurable process improvements 

•   Leverage best practices gained through process improvement activities to other activities which would benefit from implementation 

•   Analyze, define, and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls and output

•   Ensure the implementation of new and enhanced processes

•   Currently pursuing a graduate degree in Business Administration, Finance, or other related degree

•   Lean Six Sigma certification (L-6S) or the equivalent combination of training, education, and experience

•   Certified Business Process Professional (CBPP) or the equivalent combination of training, education, and experience

•   Working knowledge of process mapping/modeling and business process reengineering

•   Experience in leading teams in business process improvement initiatives

•   Effective research, analytical, and problem-solving skills

•   Effective skill in project management to include establishing and leading project teams; 

managing timelines/deadlines/resources; ensuring successful project implementation

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: Remote | 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and on boarding process.

Salary Range: $41.00 - $46.00 hourly

Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. Within this range, pay will be determined based on factors such as individual qualifications, location, and market position.

Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability

All employees are expected to follow our COVID-19 safety protocols.

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.