Summer Associate Graduate Intern (Credit Card Business Optimization & Projects)
YOUR LIFE'S MISSION: POSSIBLE
You have goals, dreams, hobbies and things you’re passionate about.
What’s Important to You Is Important to Us
We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen.
Don’t take our word for it.
• Military Times 2021 Best for Vets Employers
• WayUp Top 100 Internship Programs
• Forbes® 2022 The Best Employers for New Grads
• Forbes® America's Best Employers
• Newsweek Top 100 Most Loved Workplaces
• Fortune Best Workplaces for Women
• Fortune 100 Best Companies to Work For®
• Computerworld® Best Places to Work in IT
Basic Purpose
The Credit Card Business Optimization & Projects (CC BOP) team provides support to Credit Card Lending in the areas of system administration and management, reporting and analysis, workforce management and forecasting, and process improvement. CC BOP identifies, analyzes, and advises on innovative ways to optimize experiences, improve processes, develop, and enhance reporting metrics, and monitor/reduce costs to the credit union by supporting Credit Card Lending, our business partners, and members.
The Summer Associate Graduate Intern Program is a 10+ week graduate internship program beginning in May 2023 and ending in August 2023. The intention of this program is to hire graduate interns who prove their aptitude into full time roles following graduation. To qualify for this position, applicants must be currently pursuing a graduate or PhD level degree from an accredited college or university with an anticipated graduation date of December 2023 or later.
Responsibilities
Potential Project:
• The Summer Associate will be responsible for providing guidance and advice to management on the most efficient use of resources to obtain positive and measurable results, with a focus and direction provided from leadership.
• Analyze, determine, coordinate, and implement continuous process improvements (CPI) to achieve end-to-end business optimization of moderately complex business processes and systems.
• Research internal processes and capabilities to improve Return on Investment (ROI), enhance the effectiveness of the business and/or services and react effectively to business needs with moderate latitude for discretion.
Qualifications
• Currently pursuing a graduate degree or higher in a related field of process improvement driven research and analysis
• Effective verbal and written communication skills
• Effective word processing and spreadsheet software skills
• Significant experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis and related analytical tools
• Advanced knowledge and application of project management, and change management cycles
• Advanced research, analytical, and problem-solving skills
• Advanced skill analyzing, following, interpreting, and applying workflows to understand value chain, input/output, to improve and/or automate business performance
• Advanced skill interpreting and synthesizing large amounts of information
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: Remote | 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602
Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and on boarding process.
Salary Range: $41.00 - $46.00 hourly
Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. Within this range, pay will be determined based on factors such as individual qualifications, location, and market position.
Equal Employment Opportunity
Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability
COVID-19 Safety Protocols
All employees are expected to follow our COVID-19 safety protocols.
Disclaimer
Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.
Bank Secrecy Act
Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.