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Marketing Programs Coordinator Intern

CrossCountry Mortgage (CCM) is a top-10 retail mortgage lender with more than 8,000 employees operating 600+ branches across all 50 states. We have been recognized eight times on Inc. 5000’s Fastest-Growing Private Companies in America and have received countless awards for our standout culture. Through our dedication to getting it done, we make every mortgage feel like a win.
A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.
CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K with an employer match. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview:
The Marketing Programs Coordinator Intern for CrossCountry Mortgage, LLC is an active student or recent graduate, joining our engaging Internship Program. The Marketing Programs Coordinator Intern will learn the ins and outs of our branch marketing programs. This individual will participate in meaningful assignments and will obtain hands-on experience in their field while contributing to company success.

Job Responsibilities:
  • Assist with the facilitation and implementation of Affinity account integrated marketing
  • Learn B2B and B2C marketing, relationship management and project management.
  • Analyze social media profiles and posts to ensure regulatory and brand compliance.
  • Work alerts and notifications in ActiveComply platform by reviewing profiles and social posts then assigning, clearing, or ticketing.
  • Respond to tickets and comments made in ActiveComply, Salesforce, or email in relation to social media compliance quickly and with sound decision making.
  • Provide excellent service and ensure strong relationships with internal customers who generate marketing materials for Marketing Compliance approval.
  • Engage with cross-functional teams related to social media and Marketing Compliance.
  • Document project requirements to communicate efficiently with stakeholders
  • Track and enter data for all marketing projects into CRM and project management tools.
  • Engage with cross-functional teams by facilitating project timelines through the different stages of the marketing process.
  • Maintain work-in-progress records and archives of past project information.
  • Communicate to internal and external clients and colleagues with a high level of professionalism and positivity.

Qualifications and Skills:
  • Recent graduate or actively pursuing a bachelor’s degree in Marketing, or related field.
  • Proficient with Microsoft Office Suite and different marketing software programs.
  • Effective written and verbal communication skills.
  • Strong organization and time management skills.
  • Excellent attention to detail for the process of documenting marketing information.
  • Must be a team player and motivated to learn with a strong desire to take on a new challenge.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! https://crosscountrymortgage.com/about-us/careers/apply/
CrossCountry Mortgage, LLC. (NMLS3029) is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, creed, color, orientation, gender, age, national origin, veteran status, disability status, marital status, sexual orientation, gender identity, or gender expression, or any other protected status in accordance with all applicable federal, state and local laws. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. Employment is contingent upon successful completion of a background investigation. CrossCountry Mortgage, LLC. is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.