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Sprinklr Sales Development University

Sprinklr is a unified customer experience management (Unified-CXM) platform for modern enterprises with employees around the world helping valuable brands make their customers happier.
Learn more about our culture and how we make our employees happier through The Sprinklr Way.


Sprinklr Summer 2023 Sales Development University


Sprinklr’s Sales Development Representative (SDR) University provides a unique opportunity for individuals to gain practical enterprise software sales experience. This is a full-time role with a 7-week long probationary period. Depending on your performance throughout the program, you will receive an immediate promotion to join the team as a Sales Development Representative. 
During the SDR University you will: 

  • Experience a 7-week-long immersive program with onboarding and training to learn the strategy and tactics of software sales 
  • Have daily opportunities to work with mentors and experts in the field as you put your learnings into practice
  • Work towards clearly defined metrics of success around working warm sales leads and business opportunities through sending personal, strategic, value-add emails, calls, and social messages (no copying and pasting)
  • Develop an understanding of Sprinklr’s products, services, partners, and value proposition and the key attributes of our “buyer personas” 
  • Research prospect’s key business initiatives and strategies using sources such as industry articles and analysts reports, blog posts, public filings, and press releases
  • Use the Sprinklr platform to build brand-specific dashboards to support pipeline generation and value realization
  • Leverage technologies such as: Sprinklr, LinkedIn Sales Navigator, Salesforce CRM, etc.
  • Shadow and gain exposure to SDR role and broader sales cycle
  • Regardless of meeting metrics or not, academy trainees will have the opportunity for resume workshops with our recruiting team, and personalized feedback to help them in their career development
Who You Are & What Makes You Qualified:

  • Four-year college degree (preferably in Marketing, Humanities, Communications or Business)
  • Desire to be in a software sales (full cycle) position as a career progression
  • Have a passion for SaaS and disruptive technology
  • Have a deep understanding of the role social media plays in business
  • Have a run-through-a-brick-wall level of drive, passion, and desire for results
  • Successful in building relationships - Sprinklr is a best in class solution but we’ve succeeded because we genuinely care about how we make people feel. You share the same values, know that relationships are everything and have the ability to use these to identify and develop new business opportunities

Why you'll love Sprinklr: We’re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. 

Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by filling out this form, and we will reach out to you. If you have additional questions, please contact accommodations@sprinklr.com.