Medical Front Office Internship
Our Kanawha City (Charleston) office is currently seeking a full-time or part-time summer intern starting at the end of May/early June pending availability. This would be an intern who has a solid business office, customer service, and/or medical/dental office background. Below is a description of the internship experiences we will offer…
· Learning the day-to-day operations of a medical office
· Opportunities to fine tune customer service/patient service relationship management
· Advancement of organizational skills in a fast-paced environment (i.e., scheduling, charting, and filing)
· Learning the basics of a oral & facial surgery operation
Interested applicants can email Holli Wolfe directly with their resume at hwolfe@mtstateoms.com
Duties and Responsibilities of this internship may include the following:
· Provides customer service support to patients
· Scheduling appointments
· Conducts patient check in/ check out
· Scans/ files
· Collects patient payments
· Maintains clean and professional working environment, including the waiting room
· Answers patient phone calls
· Confirms appointments
· Assists with charting
· Confirms patient insurance
· Maintains strict confidentiality
· Ensures exceptional customer experience
· Any duties required to maintain patient flow and any other extra duties as assigned
Required Skills and Abilities:
· Excellent verbal and written communication skills
· Excellent interpersonal skills
· Excellent organizational skills
· Must possess adequate computer skills
· Must be detail-oriented
· Must maintain professionalism at all times
· Must maintain training/ continuing education requirements
· Ability to function in fast paced and/ or stressful work environment
· Must adhere to company policies and procedures and safety guidelines
· Must have reliable transportation