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IT Infrastructure and Operations Internship

Black Hills Energy
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We are seeking students who are eager to learn, self-motivated and are comfortable working independently. This internship will make an impact! You will support and assist with real-life IT Infrastructure and Operations projects in our IT Department. These projects are designed to enhance your communication and teamwork skills, as you will be collaborating with individuals across many functions in our organization. You will work alongside professionals in your field, gaining in-depth knowledge about current technology projects in the IT Infrastructure area. Example projects include but are not limited to migrating server resources to the cloud (IaaS), implementing cloud technologies such as Microsoft 365, end user workstation and mobile device projects, and IT Helpdesk experience. You will apply what you have learned in school to impact projects within a publicly traded, multi-state utility and energy company. Learn more about our internship program here: https://careers.blackhillsenergy.com/students

PAY:  $17-$20 per hour (Determined by the knowledge, skills and abilities of the applicant.)

  • Additional benefits include meaningful work, relocation benefits, intern week experience, casual dress code, plus you'll earn 401k contributions during your internship.



Reporting Relationship: IT Infrastructure Managers

Location: Our Corporate Headquarters in Rapid City, South Dakota

  • To learn more about our company, visit our internship page and locations page on our career website.
  • Intern Relocation Adjustment Allowance of $1,000.00 is offered for the purpose of assisting with various expenses associated with your relocation for the internship (less applicable taxes and based on eligibility). Contents of our relocation program are subject to change and may vary based on position.
  • Full-time and part-time opportunities are available upon candidate interest and business needs.

 

Essential Functions:

  • Specify, build, maintain, and support technical infrastructure to achieve desired performance, reliability, and customer experience.
  • Analyze, install, modify, configure, and support operating systems, IT environments, platforms, database, or utilities software.
  • Perform root cause analysis for bugs or service interruptions and bring system or services back online once a problem is resolved.
  • Deliver solutions for the enterprise utilizing cloud technologies such as Iaas, SaaS, or Paas.
  • Identify IT compliance and security control gaps and oversee the documentation, implementation, and testing of solutions to maintain compliance.
  • Perform assigned duties in a professional manner to facilitate the objectives and goals of the Company and to enhance the image of the IT Infrastructure and Operations Department.
  • Work alongside System Engineers, Cloud Administrators, Technology Integration Specialist, Technical Consultants, Project Managers, and User Support specialist to gain experience in a corporate environment performing IT Infrastructure and Operations activities.
  • Participation in the Company’s industry orientation experiences, which may include some travel and overnight stays. Prepare and present a synopsis of experience with the Company at the end of the internship.

What You'll Need:

  • College junior or above working towards a Bachelor’s degree in Computer Science, Computer Information Systems, Engineering, or a related field. If you are a recent graduate, you must be within 1 year of your graduation date.
  • No experience required.

What Is Desired Or Can Be Taught:

  • Passionate about cloud technology, automation techniques, systems integration, data, and security.
  • Strong verbal and written communication skills.
  • Attention to detail required.
  • Demonstrate enthusiasm on the job and a willingness to accept job responsibilities and new assignments.
  • Ability to perform IT duties of basic to average difficulty.
  • Ability to communicate with employees and various business contacts in a professional and courteous manner.
  • Ability to work independently and in a team environment to accomplish shared objectives and goals.
  • Ability to maintain confidentiality and exercise discretion with sensitive business and employee information.
  • Must be flexible to changes in assignments to assist the department in accomplishing shared objectives and goals.
  • Proficiency in Microsoft Office including Word, Excel and PowerPoint.