https://www.hersheyentertainmentandresorts.com/careers/

Hershey Entertainment & Resorts

Employee Relations Intern

August 2023 • Hershey, PA

What I liked

I loved being able to help the team members in more ways than I have before in any other job. My management has be wonderful and I look forward to working the rest of the term

What I wish was different

The only thing I wish is that I had more access to the schedule. Since it is an out of state job, it is hard to pick up shifts.

Advice

Go in with an open mind. Be prepared to work independently, even during training. Always ask questions!
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Leadership Development Intern

May - August 2023 • Hershey, PA

What I liked

The flexibility and willingness to get to know the interns. The family environment with the other interns in all departments. Also, the leadership experience as a supervisor was a great attribute to my resume.

What I wish was different

I wish the pay was higher for the amount of effort I put into the position. Also, the hours were not ideal for having other summer plans or wanting to take vacations.

Advice

If you are looking for an outdoor experience filled with fun this is right for you! This position is the opposite of an office job. In any department, you will be on your feet and outside all day.
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Guest Experience Intern

May - August 2023 • Hershey, PA

What I liked

I loved the community that was formed between the other interns and staff. The awesome perks of the job were definitely another plus which included entering Hersheypark for free with my employee ID on off-time.

What I wish was different

Advice

Make the most out of all the networking opportunities the internship program offers.
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Ride Operator

March 2021 • Hershey, PA

What I liked

The options to set my own schedule and how prepared the leads are.

What I wish was different

The scheduling office is a pain to work with, along with some of the guest interactions.

Advice

It's a fun summer job, but you have to be extremely safety conscious.
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Rotational Leadership Development Intern

May - August 2022 • Hershey, PA

What I liked

Meeting new people.

What I wish was different

Different position.

Advice

Have fun.
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Food and Beverage Finance Intern

May - August 2022 • Hershey, PA

What I liked

It gave me a good introduction to finance in a business setting and cemented my interest in a financial career.

What I wish was different

It was a lot of busywork and not much professional development. I would have liked more challenging projects.

Advice

Bring headphones, it helps to listen to music while doing your work.
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Guest experience agent

May - August 2022 • Hershey, PA

What I liked

I was able to work and learn from different roles such as call center agent, guest experience agent and arrivals and cavanas agent. I also learned a lot from the leadership classes and got to meet wonderfull people that I still keep in touch with.

What I wish was different

I wish I could have stayed longer

Advice

Enjoy what you do, learn, and apply those concepts at work and back in school.
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Hospitality Intern

May - July 2020 • Hershey, PA

What I liked

Learned alot in professional setting

What I wish was different

More cross training

Advice

Better organization for internship program.
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Leadership Development Intern

May - August 2021 • Hershey, PA

What I liked

I enjoyed the leaders of our program. They had our best interests in mind the entire time, especially since we were the inaugural class for this internship. I also really enjoyed the people that I worked with everyday.

What I wish was different

I wish the time we spent learning and enhancing our leadership skills had been more. There was only 3 hours, once a week dedicated to it, and 5 other days of the week we were simply working in the amusement park.

Advice

Understand that you will be an employee at Hershey Park, while also taking a leadership development class. The job requires different hours than normal, and you will most likely work weekends. However, you get what you put into it, so you have the ability to make it worth your while.
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Food & Beverage Concessions Assistant Team Leader

May - August 2021 • Hershey, PA

What I liked

I love the connections I made at my time of the internship. I met people I would of never crossed paths until Hershey Park. They provided housing if that is a requirement on your internship search. The company is really flexible with scheduling. A great perk when you want to work and still enjoy your summer. They do promote leadership development through the program such as moving up to an assistant team lead or head team lead. If you are hard worker, and your team leads like you can be promoted or ask to stay longe/come back. Lastly, you get all the free candy you want and free park passes.

What I wish was different

Read this before applying... BE VERY CAREFUL with what department you pick!!!!!! You won't be able to transfer department and each one of them have their own struggles. I wish they had a transportation to and from the housing complex to the park. The commute from the complex and the park is on average 20 minutes. Even longer on holidays and events. So highly advise to have a car or a friend to carpool with. The starting pay isn't that great when you come in. If you move up to more leadership positions the pay increases but not greatly. I suggest to either (1) have another source of income, (2) put in some hours at the park, or (3) obtain a leadership position to make a decent wage. One of the biggest issues and struggles I had at the park was the elements!!!!!!! My first couple of weeks there it was raining and cold. After that pass it was blazing hot almost everyday. My stand could reach almost 100 degrees between the ovens, smokers, the temp, and asphalt. Come with water and a energy drink everyday to stay hydrated.

Advice

Come into this internship open-minded and ready to work.
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Sales Associate

March 2020 • Hershey, PA

What I liked

The atmosphere, wonderful coworkers, location

What I wish was different

Covid didnt have such and impact

Advice

Highly recommend working for hershey can’t wait to go back for Christmas break
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Barista

June - August 2021 • Hershey, PA

What I liked

The coworkers and direct supervisors were all very pleasant to work with and understanding.

What I wish was different

I wish that I had taken another summer job; I do not enjoy food service.

Advice

If you are not a people person try to avoid working a job in food service.
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Ride Operator

May - July 2021 • Hershey, PA

What I liked

I like the entire experience. There were days I was tired and did not want to work, and days that I enjoyed beginning to end, but I appreciate every part of the experience because I learned so much about myself by working at an amusement park. I’m thankful that I was given the opportunity to be a ride operator, because it’s not a job that I’ve known to be common. My favorite part of the internship was our weekly Leadership classes, and I appreciate Marie Conley’s willingness to always help us grow at work, and essentially, as people.

What I wish was different

I wish the pay was higher, we could choose different schedules, and we didn’t work so many days in a row.

Advice

Keep a positive mindset. It’s hard, but keep pushing for Success anyway. Stand up for yourself in all things, and discern the best place to use your precious energy and your precious time.
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Leadership Development Intern

May - August 2021 • Hershey, PA

What I liked

I truly enjoyed all of the leadership skills that I learned throughout my time there. I also build life long friendships with international students.

What I wish was different

I wish we would have been able to shadow leadership roles within Hersheypark.

Advice

I would share that you need to be open to criticism, and meeting all sorts of new people.
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Barista

November 2019 • Hershey, PA

What I liked

I like that hours are really flexible and my coworkers are very nice and helpful - and you get paid well!

What I wish was different

I wish that we didn’t close at 11 PM because that’s a really long, late shift.

Advice

Be very patient with customers and they’ll work with you.
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Lifeguard

June 2018 • Hershey, PA

What I liked

My job as a lifeguard is one of the best things I have ever done. Starting in shallow water in 2018, I learned first aid, customer service, and achieved a greater sense of empathy and purpose. Specifically, when I was promoted to Special Facilities (or deep water) in 2019, I worked at the wave pool almost everyday, and I saved 7 people from drowning over the course of the summer. I also exceeded an Ellis & Associates audit and was recognized as Outstanding Employee.

What I wish was different

I wouldn't change a thing. Some people didn't like our training sessions in the morning or after the park closed, but they were the highlights of my day. I had some bad days with customers at times, but I really love my job.

Advice

The first time I took the training, I failed because I was nervous at test outs. But I went back and passed the second time and it was one of the best decisions I have ever made. My advice to anyone who doesn't succeed the first time is to try again. NEVER give up! If you fail at something it can only make you stronger, provide you with more knowledge and experience. I went back and now I exceed audits and save lives. I am a much better person because of my experience and my decision to give it another try. I encourage people to do the same, as it is worth another try.
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Barista

June 2020 • Hershey, PA

What I liked

I genuinely liked everything about this job. The Starbucks team was amazing.

What I wish was different

Advice

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Hospitality intern

May - August 2019 • Hershey, PA

What I liked

Great experience, met and connected with a lot of people, wonderful company

What I wish was different

Wish it was less like school

Advice

Treat everything like it’s important no matter the task you’ll never know who has you under a microscope
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Wardrobe Technician

May - August 2019 • Hershey, PA

What I liked

I like working with clothing and in a theater setting. New things happened every day with our set and crew and it was very exciting.

What I wish was different

I wish that the management would have been more organized. Also having one day off a week was difficult.

Advice

This job is very exciting and fast paced. Not many difficulties if you have experience in theater. Only downside is it lasts only asking as Hershey Park is open in the summer, and you get 1 day off a week.
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Performer

May - August 2019 • Hershey, PA

What I liked

I liked being able to make the guests at the park smile everyday with live performances, as well as meeting performers from around the country

What I wish was different

Honestly, I loved most parts of the job and cannot think of anything off the top of my head.

Advice

Be prepared for the weather to be very hot, and be able to be flexible and put on a great show no matter the circumstances
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