Job Developer
Job Developer (PSEP)
- Anaheim, CA, USA
- Full-time
- Job Title: Job Developer WIOA (925548)
- State Location: CA
Company Description
We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.
Job Description
- Optimizes employment opportunities and vocational rehabilitation services available for customers, including opportunities available through development of transitional employment
- Uses Active Staffing and other contacts to conduct employer outreach to identify employers that are able to provide transitional employment with a goal of permanent hire
- Develops transitional employment agreements and submits them to supervisor for approval
- Coordinates screening and referral of customer candidates for transitional employment
- Builds relationships with transitional employment employers to ensure satisfaction with transitional services candidates
- Prepares customers for transitional employment interviews; understands company culture and needs and ensures the customer is able to fulfill those needs
- Conducts employer outreach to identify potential employment for vocational rehabilitation fast track customers, includes marketing of on-the-job training and other means to support employment.
- Understands and incorporates accommodations into employer communications to maximize customer employment opportunities
- Builds relationships with employers to ensure satisfaction with services and repeat business
- Matches customers to jobs available in WeCARE and other systems; refers customers to jobs
- Prepares customers for interviews; understands company culture and needs and ensures the customer is able to fulfill those needs
- Conducts work readiness sessions in small groups or one-on-one with customers. Reviews labor market information, assists with resume preparation, job applications, and interviewing skills development
- Coordinates with job developers from other organizations, including Workforce1, to ensure customers have access to a broad array of employment opportunities
- Conducts customized employer outreach to accommodate specific customer needs
- Receives and uses daily, real-time feedback on the effectiveness of their work and uses it to improve performance as warranted
- Maintains follow-up contact with employers to determine satisfaction with services and plan for quality improvement
Qualifications
- Bachelor’s Degree or higher in social services or a related field such a psychology, vocational rehabilitation, or occupational rehabilitation and four years direct customer service experience providing services in a clinical or social service environment, or an equivalent combination of education and experience
- Experience in programs that place customers in employment
- Experience in a fast-paced, team environment that is performance driven
- Exceptional customer and employer service and engagement skills; prefer training or experience in motivational interviewing techniques
- Excellent organizational skills and strong attention to detail
- Experience with publicly-funded programs; Temporary Assistance for Needy Families experience preferable
- Experience in assessing the need for and making reasonable accommodations for customers
- Knowledge of laws and regulatory requirements related to program responsibilities
- Ability to use various electronic systems to carry out duties and responsibilities
- Experience developing employment opportunities for individuals with medical limitations, justice impacted, monolingual, and academically challenged.
- Ability to match and place an average of 10 to 15 job seekers monthly in unsubsidized employment opportunities.
- Must have a job bank of employers that cover the following sectors; (Security, Transportation, Healthcare/Social Services, Administration, Hospitality, Food Service, Maintenance/Laborers, Retail/Customer Service, Education & Technology)
- Experience coordinating and organizing on-site hiring events and job fairs for single and multiple employers.
- Capable of preparing and delivering weekly and monthly reports measuring self-placement performance.