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Job Developer (PSEP)

  • Anaheim, CA, USA
  • Full-time
  • Job Title: Job Developer WIOA (925548)
  • State Location: CA

Company Description

 

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

 

  • Optimizes employment opportunities and vocational rehabilitation services available for customers, including opportunities available through development of transitional employment
    • Uses Active Staffing and other contacts to conduct employer outreach to identify employers that are able to provide transitional employment with a goal of permanent hire
    • Develops transitional employment agreements and submits them to supervisor for approval
    • Coordinates screening and referral of customer candidates for transitional employment
    • Builds relationships with transitional employment employers to ensure satisfaction with transitional services candidates
    • Prepares customers for transitional employment interviews; understands company culture and needs and ensures the customer is able to fulfill those needs
  • Conducts employer outreach to identify potential employment for vocational rehabilitation fast track customers, includes marketing of on-the-job training and other means to support employment.
  • Understands and incorporates accommodations into employer communications to maximize customer employment opportunities
  • Builds relationships with employers to ensure satisfaction with services and repeat business
  • Matches customers to jobs available in WeCARE and other systems; refers customers to jobs
  • Prepares customers for interviews; understands company culture and needs and ensures the customer is able to fulfill those needs
  • Conducts work readiness sessions in small groups or one-on-one with customers. Reviews labor market information, assists with resume preparation, job applications, and interviewing skills development
  • Coordinates with job developers from other organizations, including Workforce1, to ensure customers have access to a broad array of employment opportunities
  • Conducts customized employer outreach to accommodate specific customer needs
  • Receives and uses daily, real-time feedback on the effectiveness of their work and uses it to improve performance as warranted
  • Maintains follow-up contact with employers to determine satisfaction with services and plan for quality improvement

Qualifications

 

  • Bachelor’s Degree or higher in social services or a related field such a psychology, vocational rehabilitation, or occupational rehabilitation and four years direct customer service experience providing services in a clinical or social service environment, or an equivalent combination of education and experience
  • Experience in programs that place customers in employment
  • Experience in a fast-paced, team environment that is performance driven
  • Exceptional customer and employer service and engagement skills; prefer training or experience in motivational interviewing techniques
  • Excellent organizational skills and strong attention to detail
  • Experience with publicly-funded programs; Temporary Assistance for Needy Families experience preferable
  • Experience in assessing the need for and making reasonable accommodations for customers
  • Knowledge of laws and regulatory requirements related to program responsibilities
  • Ability to use various electronic systems to carry out duties and responsibilities
  • Experience developing employment opportunities for individuals with medical limitations, justice impacted, monolingual, and academically challenged.
  • Ability to match and place an average of 10 to 15 job seekers monthly in unsubsidized employment opportunities.
  • Must have a job bank of employers that cover the following sectors; (Security, Transportation, Healthcare/Social Services, Administration, Hospitality, Food Service, Maintenance/Laborers, Retail/Customer Service, Education & Technology)
  • Experience coordinating and organizing on-site hiring events and job fairs for single and multiple employers.
  • Capable of preparing and delivering weekly and monthly reports measuring self-placement performance.