Front of House Intern
Position Responsibilities:
A Front of House (FOH) intern will work in a customer-facing. Your main responsibilities will involve interacting with customers, managing guest relations, and supporting the operations at the front end of our venue.
Key Responsibilities:
Customer Service:
- Greeting and welcoming guests.
- Addressing customer queries or concerns.
- Providing assistance with customer special assistance requirements, or directions in a venue.
- Working in museum gift shop
- Assisting with green screen photography duties
- Supporting with creating wax hand models
Event or Hospitality Support:
- Assisting with the setup and coordination of events.
- Communicating guest needs to the appropriate departments.
Maintaining Professional Standards:
- Ensuring a clean and organized front-of-house area.
- Following company policies regarding dress code, hygiene, and customer interactions
Please note this role will also include weekend work
About the Organization
We are a popular tourist attraction located in the heart of Dublin. It is a unique museum that showcases an extensive collection of wax figures, interactive exhibits, and immersive experiences, providing visitors with an entertaining and educational journey through Irish history, heritage, and popular culture.
On-site Supervision and Support
Our internships include 24/7 on-site staff to support students working and living abroad. All students will also report to a supervisor at their internship site. Supervisors provide and oversee daily tasks, introduce the intern to team members, and mentor the intern in organizational agility, skill acquisition, and career readiness. Interns complete a midpoint and final evaluation, and supervisors complete a final evaluation of their interns. All work responsibilities and projects are approved in advance.
Academic Credit
Students on an internship have the opportunity to enroll in their home university for credit, or enroll in a course through API to transfer back to their university for credit. Email support-internships@apiexperience.com for more information and a syllabus.
Housing and Excursions
Housing and excursions are included in your internship and will be selectable during the application process.
Visa Sponsorship
This position does not offer visa sponsorship for non-US citizens