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The Wisconsin Department of Veterans Affairs (WDVA), Division of Enterprise Services, has two openings for IS Business Automation Senior or Specialist level positions (IT Business Analysts) to serve as part of the team in the Bureau of Information Services’ Application Development Unit.

These positions may be headquartered in either Madison, King, or Union Grove, WI. The Madison headquarter location is the Wisconsin Revenue Building. The King and Union Grove headquarter locations are the Wisconsin Veterans Home at King and the Wisconsin Veterans Home at Union Grove. These positions work under a flexible hybrid work schedule that allows for up to 90% remote work.

WDVA employees have access to an excellent comprehensive benefit and compensation package; this includes paid time off so you can truly have a work/life balance! Our competitive benefits package also includes:

Employees may also be eligible for Public Service Loan Forgiveness. To learn more about the total value of the benefits available to employees, please visit our Total Rewards Calculator. Click here to see what working for the State of Wisconsin is all about!

The State of Wisconsin is an Equal Opportunity and Affirmative Action employer seeking a talented and diverse workforce. Veterans are encouraged to apply. Qualified Veterans with a 30%-or-more service-connected disability are eligible for non-competitive appointment to permanent positions in the classified civil service under §230.275, WI. Stats. Please refer to the How to Apply section of this announcement for more information about applying under this provision.

Position Summary

This announcement is for multiple IS Business Automation (IT Business Analyst) positions at the Senior and Specialist levels. Position descriptions for both levels are below:

Senior

At the senior level, the position will test, support, and maintain intranet and public-facing web applications based on business requirements.  As a business analyst, you will meet with clients to scope and document business requirements, review, test, and maintain / troubleshoot developed applications.  While working closely with the development team members, you will identify and document problems, and find resolutions, while also performing quality assurance testing of new processes and applications. This position is also our SME (subject matter expert) in maintaining our SharePoint intranet environment.

To view the complete position description for this level, click here.

Specialist

At the specialist level, duties of the position will include requirements gathering, analyzing business needs, planning, development support, implementation, and maintenance of our applications.  You will also be our SME in maintaining our SharePoint intranet and document management system. As a business analyst you will perform quality assurance testing, working closely with our development team members and clients. You will create and maintain detailed technical, training and supporting documentation.  As a business analyst, you will be experienced in identifying problems and finding resolutions between our development team and clients in various bureaus or divisions.

To view the complete position description for this level, click here.

 In these roles, you will also be expected to:

  • Perform business analyst activities associated with IT projects.
  • Use various methods to capture and document business requirements through interviews and meetings with subject matter experts.
  • Collaborate with a wide range of business areas, stakeholders, IT staff, and third-party software vendors to support initiatives and increase efficiencies, crossing multiple technical environments.
  • Provide excellent customer service, analysis, and technical support services.
  • Maintain our SharePoint intranet environment as our SME.
  • Perform quality assurance testing of applications.
  • Provide detailed technical documentation for many applications, while maintaining our document management system.

Salary Information

The starting salary for IS Business Automation Senior is between $38.75 - $40.75 an hour ($80,600 - $84,760 annually). The senior level classification is in pay schedule and range 07-34.

The starting salary for IS Business Automation Specialist is between $47.50 - $49.50 an hour ($98,800 - $102,960 annually). The specialist level classification is in pay schedule and range 07-33.

Salaries are dependent on candidate qualifications. Compensation for current State employees may vary and will be set in accordance with the State Compensation Plan.

Job Details

This position is eligible to work remotely. Remote work is intended to be performed primarily in the State of Wisconsin. High speed internet access is a requirement of remote work. Remote work options are subject to change based on business needs.

Due to the nature of this position’s duties, candidates will be subject to a criminal background check prior to appointment.

Applicants must be legally authorized to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, an alien authorized to work in the U.S. without sponsorship) at the time of application. WDVA does not sponsor work or student visas, either at time of hire or at any later time.

Qualifications

Minimally qualified applicants will have experience:

  • Performing business and systems analysis including capturing requirements, user story development and creating scope and technical documents; and
  • Maintaining and creating content in a SharePoint environment; and
  • Performing quality assurance testing of applications; and
  • Providing customer service and technical support of developed applications; and
  • Using at least one development project management tool (Monday, Click-Up, etc.); and
  • Using more than one of the following project methodologies (Waterfall, Scrum, Agile and/or Kanban)

Well qualified applicants will also have experience:

  • Administering SharePoint and SharePoint Online to include the MS Power Platform (Power Automate, Power Apps, MS Forms); or
  • Coordinating quality assurance testing (e.g., writing test plans and scenarios, testing data, system/functional testing, integration testing, user acceptance testing, analyzing test results, etc.); or
  • Maintaining and coordinating a document management system in Global Search or a similar system.

How To Apply

To be considered for this position, you must complete the online application. For instructions, refer to the following link: Applying to State Service. A current resume and letter of qualifications must be attached to the online application.

Your letter of qualifications and resume are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. For instructions on developing your resume and letter of qualifications for your application and what should be included in these materials, click here.

Submitted materials will be evaluated and the most qualified applicants will be invited to an interview.

Permanent classified state employees who are eligible for consideration (transfer, voluntary demotion, or reinstatement) should complete the application process as described above by the stated deadline.

The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page for application instructions to be considered for the Veterans Non-Competitive Appointment program.

Questions can be directed to Kevin Roberts at kevin.roberts@wisconsin.gov or (608) 267-7297.

Deadline to Apply

All application materials must be received by 11:59 PM on September 29, 2025.