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LOGISTICS CUSTOMER SERVICE DELIVER DRIVER-Full-Time

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger’s driving standards. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

     * Provide excellent customer service while delivering orders to the customer

     * Act as a brand ambassador when discussing Kroger’s Seamless Experience and delivery process with customers

     * Ensure a high degree of professionalism and personal presentation when interacting with customers

     * Drive a company vehicle safely and in accordance to Kroger's driving standards

     * Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur

     * Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards

     * Control and maintain an accurate record of customer deliveries

     * Assist fellow drivers that may encounter difficulties while out delivering

     * Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations

     * Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor

     * Complete pre-inspections check of company vehicle before use and report any defects to supervisor

     * Operate company provided technology devices for mapping and customer interaction

     * Must be able to perform the essential job functions of this position with or without reasonable accommodation

 

  

     * Valid driver's license

     * Excellent communication and customer service skills

     * Must annually pass a DOT regulated medical exam

     * Must have a good driving record

     * Ability to operate a delivery van and handheld tablet device

     * Must be able to lift up to 50 lbs. with or without reasonable accommodation

     * Must be at least 21 years old

     * May require chauffer's license in some states

 

Desired Previous Job Experience/Education: 

 

     * High School Diploma or GED

     * Any customer service experience

     * Any deliver driver experience 

 

We continuously accept applications for roles like the one posted. Our team regularly reviews submissions and will contact applicants should a position become available that aligns with the applicant’s qualifications and our organizational priorities.