IT Intern - Year Round

BWXT is seeking an IT Intern (year-round) for its Barberton, OH location.

The IT Intern works as a member of the Information Technology team to extend 1st and 2nd level support to local and remote end users.  This position deals with issues or problems that often require thoughtful evaluation before coming up with approaches or solutions.  This position must develop and maintain good working relationships, resolve problems, and positively influence others to successfully produce customer satisfaction.

Essential Functions/Responsibilities:

• Installs, relocates, and/or upgrades PC hardware, software, peripherals, and other devices to satisfy business and/or end-user requirements.
• Provides 1st and 2nd level Service Desk support to end users for PC and software related issues.
• Maintains computer cabinets, storage rooms, and PC/Laptop/peripherals/parts inventory.
• Ensures effective communication between desktop support team and the rest of the IT organization, including status reports of projects and/or systems issues.
• Provides, configures, troubleshoots, and tracks company smartphones and broadband devices.
• Performs PC refresh planning and execution.
• Performs other duties as assigned.

Required Qualifications:

• High School Diploma with current enrollment and completed college coursework in Information Technology.
• Technical proficiency in areas relating to computer hardware, computer operating systems and desktop applications.
• Demonstrated ability to manage priorities and handle multiple tasks successfully.
• Must possess excellent written and oral communication skills.
• Demonstrated ability to handle multiple complex situations independently.
• Ability to develop effective working relationships with customers, co-workers and Administration.
• Ability to make contacts with other departments, requiring tact and judgment to ensure effective support.
• Must be a U.S. citizen with no dual citizenship. 
• Ability to obtain and maintain a DOE security clearance is required.