Front of House Intern

A Front of House (FOH) intern will work in a customer-facing. Your main responsibilities will involve interacting with customers, managing guest relations, and supporting the operations at the front end of our venue.

Key Responsibilities:

• Customer Service:
  • Greeting and welcoming guests.
  • Addressing customer queries or concerns.
  • Providing assistance with reservations, or directions in a venue.
  • Working in museum gift shop
  • Assisting with green screen photography duties
• Ticketing or Booking:
  • Assisting with ticket sales, check-ins, or reservations.
  • Managing POS (Point of Sale) systems to handle payments.
• Event or Hospitality Support:
  • Assisting with daily setups and coordination of events.
  • Communicating guest needs to the appropriate departments.
• Maintaining Professional Standards:
  • Ensuring a clean and organized front-of-house area.
  • Following company policies regarding dress code, hygiene, and customer interactions.
• Administrative Tasks:
  • Handling paperwork, emails, and scheduling.
  • Assisting with reports related to customer service, sales, or reservations

ABOUT THE ORGANIZATION

We are based in the heart of Dublin city centre and heavily immersed in Irish music culture. Based in iconic music venue, The Button Factory, our experience takes you through all of our state of the art facilities and you get a chance to see what life is like as a rockstar as you walk in the footsteps of your heroes!

ADDITIONAL BENEFITS

On-site Supervision and Support

Our internships include 24/7 on-site staff to support students working and living abroad. All students will also report to a supervisor at their internship site. Supervisors provide and oversee daily tasks, introduce the intern to team members, and mentor the intern in organizational agility, skill acquisition, and career readiness. Interns complete a midpoint and final evaluation, and supervisors complete a final evaluation of their interns. All work responsibilities and projects are approved in advance. 

Academic Credit

Students on an internship have the opportunity to enroll in their home university for credit, or enroll in a course through API to transfer back to their university for credit. Email support-internships@apiexperience.com for more information and a syllabus.

Housing and Excursions

Housing and excursions are included in your internship and will be selectable during the application process. 

Visa Sponsorship

This position does not offer visa sponsorship for non-US citizens 

Visa Sponsorship (London, Edinburgh, Sydney only)

Selected candidates will be responsible for obtaining a temporary work visa with support from API, please note that this has an additional expense on the candidate. For more information visit our visa page