IT Co-Op/Internship, part-time

Job Title: IT Intern /CO-OP

Department: Information Technology

Reports To: IT Director

Location: Streetsboro OH

Employment Type: Internship (Full-Time/Part-Time)

About Permco:

At Permco, we’re committed to delivering innovation, reliability, and exceptional service across everything we do. As a leader in manufacturing, our success is built on technology that empowers our teams to perform at their best. We believe in cultivating the next generation of talent through hands-on experience and professional development opportunities.

Position Overview:

We are seeking a motivated and detail-oriented IT Intern to join our Information Technology team. This role is ideal for a student or early-career professional eager to gain real-world IT experience in a collaborative and fast-paced environment. The IT Intern will assist the team with day-to-day IT operations, including user support, hardware inventory, and basic troubleshooting, while helping ensure that Permco’s technology systems run smoothly and efficiently.

This internship provides a unique opportunity to develop practical technical skills and experience under the guidance of Permco’s IT Director.

Key Responsibilities:

• Assist employees with password resets and user account management.
  
   
• Support hardware inventory management, including tagging, tracking, and maintaining asset records.
  
   
• Provide Wi-Fi code/voucher assistance to employees and visitors.
  
   
• Help the IT department with daily troubleshooting of hardware, software, and network issues.
  
   
• Set up and configure computers, printers, and other devices for new or existing users.
  
   
• Maintain accurate IT documentation, equipment logs, and support ticket records.
  
   
• Collaborate with IT staff to identify and improve internal processes and user experience.
  
   
• Ensure compliance with IT policies and best practices, including data security and equipment care.
  
   

Qualifications:

• Currently pursuing or recently completed a degree in Information Technology, Computer Science, or a related field.
  
   
• Basic knowledge of computer hardware, software, and networking concepts.
  
   
• Strong communication and problem-solving skills.
  
   
• Detail-oriented with the ability to prioritize and manage multiple tasks.
  
   
• Willingness to learn and contribute in a team-oriented environment.
  
   

Preferred Skills (Nice to Have):

• Familiarity with Microsoft 365, Windows OS, and IT support tools.
  
   
• Experience with helpdesk or ticketing systems.
  
   
• Basic understanding of network devices and troubleshooting methods.
  
   

What You’ll Gain:

• Practical experience in an enterprise IT environment.
  
   
• Mentorship and direct guidance from the IT Director and technical team.
  
   
• Exposure to IT infrastructure, user support, and operational best practices.
  
   
• The opportunity to grow technical and professional skills in a supportive setting.
  
   

Potential for continued employment based on performance and organizational needs.