Collections Account Manager
About Us
CFGMS is a leading provider of working capital solutions for small to mid-sized businesses. Located in Glen Rock, NJ, we specialize in innovative financing products, including invoice factoring and factoring lines of credit. Our mission is to empower growing companies by offering fast, flexible funding solutions that drive success.
Position Overview
We are seeking a motivated and results-driven Collections Account Manager to join our dynamic team. In this role, you’ll be responsible for maintaining relationships with our external collection agencies.
Responsibilities
- Manage relationships with 3rd party external collection agencies.
- Analyze, monitor, and maintain the status of all active accounts.
- File and terminate UCC liens.
- Document management.
- Review specific state Secretary of State websites to determine if merchants are operational.
- Adhere to all applicable laws, regulations, and internal policies and procedures.
- Other responsibilities as assigned.
Experience and Educational Requirements
- 1+ year in collections agency experience preferred (finance, B2B, or related industry a plus)
- Highly organized, an absolute requirement
- Excellent communication and negotiation skills
- Strong work ethic and ability to thrive in a fast-paced environment
- Self-motivated with a desire to learn and improve processes
- Positive attitude with the ability to work both independently and in a team environment
- Bachelor's degree preferred but not required
Please note that the starting salary will be commensurate with Collections-related experience.