Rotational Program Associate - Product Management
Job Summary
The Rotational Program Associate position at Bread Financial offers recent college graduates the opportunity to explore different areas of our business and develop a variety of skills. Participants will collaborate with 2-3 different teams throughout our organization in areas such as Global Audit, Risk, Corporate Events and Engagement, People & Culture, Marketing, among possible others. This allows them to better understand their skill set and desired career path. They will also build a firm knowledge of our business and company culture and take part in a Talent Development curriculum focused on self-awareness and early career growth.
The Product Team is part of the Commercial department at Bread Financial and is responsible for delivering disciplined growth and long-term shareholder value while also meeting the evolving needs of our Cards and Lending customers. Product Managers focus on the discovery and prioritization of new products or features that leverage advanced technologies to drive revenue and operational savings, as well as help manage business risk. The Product Management associate will focus on our Card Servicing products including completing research related to one to two larger project initiatives, as well as supporting several smaller efforts to enhance our Care agent-facing servicing platform.
Essential Job Functions
- Gaining an understanding of the associate’s related area of the enterprise and completion of role-specific training provided by their respective team. Participate and demonstrate new knowledge gained through individual coaching and training conversations, while continuing to expand knowledge of the broader organization. - (30%)
- Demonstrate outstanding verbal and written communication skills when working with internal and external partners. Present information in a clear, concise, and professional manner utilizing technology and innovation. - (20%)
- Build and maintain effective internal and external business partnerships. Identify, resolve, and escalate concerns as needed. - (20%)
- Learn proper process and procedures relevant to an associate’s respective team. Utilize knowledge of Microsoft Office tools and specific job-related technology. - (10%)
- Activity-based Training Development curriculum and Talent Mobility programs to facilitate participation development. - (10%)
- Actively seek out opportunities to expand knowledge of the broader business. By completing overviews of other teams, project interactions, or other cross functional collaboration, continuously expand knowledge of the organization, offerings, and innovations. - (5%)
- Follow established guidelines for quality and productivity. Act responsibly to minimize risk and ensure compliance. Support internal and external audits. - (5%)
Minimum Qualifications
- Bachelor’s Degree
Preferred Qualifications
- Previous completion of a Bread Financial Summer Internship
- Experience in Jira
- Experience in Confluence
- Agile planning and delivery
- Generative AI exposure
Skills
- Microsoft Office
- Time Management
- Professional Etiquette
Reports To: Supervisor and above
Direct Reports: 0
Work Environment
- Normal office environment. (Remote or Hybrid), 3 to 4 days per month are required in office if within 60 miles of a Bread Financial location.
Physical and Mental Requirements
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily and meet the physical, mental and work environment requirements. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship.
- Typing/Writing
Other Duties
This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time.