Client Success Summer Intern, Oracle Energy and Water

Must be enrolled in a university prior to and post internship. 
Target Internship Duration: May-Aug 2026 or June-Sept 2026
Work Location: Arlington, VA

Visa sponsorship is not available for this role. For clarity purposes, this means that Oracle is not in a position now, or in the future, to offer US immigration sponsorship. This includes, but is not limited to, support of H-1B, TN, O-1, green card or F-1 e.g. EAD, OPT, CPT, I-20, F-1 visa stamp, etc.

The Program:
Our future success depends on hiring world-class, early in career talent who are looking to power next-generation services and solutions. We are hiring students with a diverse set of skills and experiences to work in and across teams. Our program is intended to enhance your overall learning experience, help build your network, and accelerate your opportunity to make an impact. 

Job Title:
Client Success Summer Intern, Oracle Energy and Water

Location:
On-site – Arlington, VA office (must be able to work EST hours)

Duration:
12-week, full-time summer internship (paid)

About Oracle Energy and Water
Oracle Energy and Water provides the most comprehensive platform of leading-edge solutions to empower utility business transformation—from asset operations to the customer experience. These validated, innovative solutions enable today's electric, gas, and water utilities to improve the customer experience and enhance operational efficiency. Add in the flexibility of the cloud, and utilities can more quickly adapt to the changing landscape while reducing cost and workload.

About the Role
As a Client Success Intern at Opower (part of Oracle Energy and Water), you will gain hands-on experience supporting cross-functional teams and utility clients, with a focus on delivering excellent customer service and driving business process excellence.
Opower’s mission is to help utilities engage their customers and drive energy efficiency through data analytics, personalized communications, and behavioral science. The Opower platform empowers utility companies to motivate customers to use energy more efficiently, reduce carbon emissions, and save money, all while improving customer satisfaction and regulatory compliance.

This internship is ideal for students passionate about technology, sustainability, and client engagement who want to contribute to impactful projects while learning from experienced team members.

Key Responsibilities

• Participate in a variety of cross-functional meetings (internal and client-facing), collaborating with teams such as Implementation Engineering, Product, and Client Success to support ongoing initiatives.
• Help coordinate deliverables and action items between teams, ensuring effective communication and timely updates.
• Contribute to process improvement by identifying bottlenecks, recommending enhancements, and assisting with the design and testing of Standard Operating Procedures (SOPs).
• Assist in the preparation and organization of materials, data, and presentations for client meetings.
• Support knowledge management by reviewing and improving documentation, and identifying and implementing best practices.
• Shadow team members during client interactions to observe effective communication with both technical and non-technical stakeholders.
• Contribute to problem-solving efforts by identifying issues and brainstorming or testing solutions in collaboration with your mentor.
• Take part in training sessions on Opower’s SaaS product suite, Oracle solutions, and the SaaS business model.
• Explore the use of AI tools (in alignment with Oracle guidelines) and digital platforms to improve team efficiency and client impact.
• During your final week of the internship, deliver a capstone presentation showcasing your work.

About You

• Currently pursuing a Bachelor’s degree in Business, Environmental Studies, Communications, Humanities, or a related field. Regardless of your major, if you are passionate about how technology can positively impact climate change, this internship is for you!
• Strong interest in technology, sustainability, process optimization, and/or customer success.
• Excellent written and verbal communication skills.
• Highly organized and detail-oriented, with the ability to manage multiple projects simultaneously.
• Creative, collaborative, and eager to learn in a fast-paced environment.
• Ready to engage and learn with your Opower mentor(s).
• Familiarity with Microsoft Office.
• Must be able to work EST hours and be available onsite at our Arlington, VA office for the full duration of the internship.

Visa sponsorship is not available for this role. For clarity purposes, this means that Oracle is not in a position now, or in the future, to offer US immigration sponsorship. This includes, but is not limited to, support of H-1B, TN, O-1, green card or F-1 e.g. EAD, OPT, CPT, I-20, F-1 visa stamp etc.

Our intern program is designed for rising seniors, as our goal is to convert interns to full-time employees the following year. Because of this, candidates must be graduating by May 2027 to be eligible.