Technical Account Manager Intern

Description

As a key member of Oracle Customer Success Services, you will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures you will be part of a team delivering comprehensive, end-to-end services and solutions that accelerate the entire customer journey. Work alongside certified and experienced professionals, gaining exposure to innovative technologies and methodologies, and enhancing your skills and credentials. Engage with a diverse range of customers, managing the full lifecycle of delivery and services, and ensuring each project has a tangible impact. Benefit from robust team support in a collaborative environment that prioritizes teamwork and mutual success. Join us in Oracle Customer Success Services and elevate your career with a company that values innovation, expertise, and customer-centric solutions.

Responsibilities

Responsibilities

What You Will Do:

• Participate in a training and mentoring program to develop customer management skills and capabilities.
• Engage in learning activities and gain exposure to areas of the business that are foundational to customer success and service,
• Work with a team of TAM interns to collaborate and build foundational customer management skills in a team setting,
• Gain exposure to the portfolio of Customer Success Services offerings and understand the key components to the successful delivery of services,
• Present to other TAM interns, mentors, and management on topics to gain experience and improve presentation positioning and skills,
• Have an opportunity to understand escalation processes as it relates to delivering the Customer Success Services portfolio of services.

What’s In It For You:

• Shadowing, mentoring, and training with our experienced team of Technical Account Management and Customer Success Services professionals
• Exposure to customer satisfaction and success principles in a fast-paced environment
• Opportunities to collaborate with other interns and attend internal and external meetings (some will be virtual)

Minimum Qualifications

What You Will Bring:

• Working toward BA/BS degree in relevant field or equivalent experience
• Minimum 3.3 GPA preferred; candidates entering their final year of studies in the fall academic year preferred
• Initiative-taking self-starter capable of working independently and in a team setting
• Exceptional professionalism and work ethic
• Strong written and verbal communications
• Ability to learn quickly and adapt to changing job duties and deadlines
• Possess effective communication, customer management/engagement, project management skills 
• Ability to work cross-function and manage multiple projects/tasks simultaneously
• Demonstrate competency of interpersonal skills, team leadership, business acumen, relationship building
• Our intern program is designed for rising seniors, as our goal is to convert interns to full-time employees the following year. Because of this, candidates must be graduating by May/June 2027 to be eligible.

Visa sponsorship is not available for this role.  For clarity purposes, this means that Oracle is not in a position now, or in the future, to offer US immigration sponsorship.  This includes, but is not limited to, support of H-1B, TN, O-1, green card or F-1 e.g. EAD, OPT, CPT, I-20, F-1 visa stamp etc.