In Villa Dining Server
About the role
At Four Seasons Residence Club Aviara, the In Villa Dining Server offers guests an enjoyable, expertly served beverage/dining experience conforming to Four Seasons standards of excellence for quality, professionalism, and friendliness.
What you will do:
- Answer the telephones using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest’s order according to Four Seasons Standards.
- Anticipate and service of guests' requirements before requests are necessary.
- Serve and clear Food & Beverage items in an unobtrusive and professional manner.
- Complete opening and closing side work as assigned and have all tables set according to standard.
- Utilize the Residence Club’s computer system ringing up sales, printing checks, closing checks, and completing closing readings.
- Carry trays, bus, and reset tables with, china, glass, and silver.
- Coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure proper food quality.
- Ascertain a guest's satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolved.
- Recognize and address potential intoxicated disruptive or undesirable guests.
- Stock and order items.
- Carry hot boxes and provide oval tray service in a professional & comfortable manner.
- Respond properly in any Residence Club emergency or safety situation.
- Perform other tasks or projects as assigned by Residence Club management and staff.
What you bring:
- Excellent reading, writing and oral proficiency in the English language.
- Previous Food & Beverage experience preferred.
- Average knowledge of wines, spirits, and mixed drinks.
- Driving a company vehicle is an essential function of this role, a valid California's Drivers License is required.
- Responsible Beverage Service certification and San Diego County Food Handlers card (not required upon hire).
What we offer:
- Hourly Rate: $17.60
- 401(k) Retirement Savings Plan
- Excellent training and development opportunities
- Complimentary dry cleaning for employee uniforms
- Complimentary employee meals
Schedule & Hours:
- On Call (scheduled based on business levels)
- Early mornings, days, evenings, weekends, and holidays