Bilingual Intake Coordinator

About Sanctum 

Sanctum is a therapist-centered pediatric therapy company built on excellence, integrity, and the belief that great clinicians deserve world-class operational support. Our mission is to create a safe place- a sanctum- for patients, families, and the clinicians who serve them. We move quickly, operate with ownership, and stay relentlessly focused on doing the right thing. 

Key Responsibilities: 

• Schedule intake evaluations for new patients across multiple providers and disciplines 
• Manage and coordinate the entire intake process from referral through evaluation 
• Oversee the referral to authorization process, ensuring timely communication and documentation 
• Serve as a liaison between patients, families, and healthcare providers 
• Provide Spanish-English translation services during patient communications and documentation 
• Ensure all necessary intake documentation is complete and submitted accurately 
• Maintain accurate records and update internal systems as needed 
• Must be able to operate a multi-phone system in a high paced environment

Qualifications: 

• Fluent in Spanish and English (required) 
• Medical Assistant background or equivalent experience in a healthcare setting
• Excellent communication and organizational skills 
• Ability to manage multiple tasks and maintain attention to detail 
• Proficient in medical office software and electronic health records (EHR)

 What We Offer: 

• Full-time schedule (40 hours/week) 
• Supportive, team-oriented environment 
• Health, Dental, Vision benefits package 
• PTO 
• 401k 
• gym membership reimbursement 

If you’re passionate about helping others, thrive in a fast-paced environment, and have a background in medical office support, we’d love to hear from you! Apply today to join our dedicated team!