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IT Specialist (Data Management/Applications Software)

U.S. Department of Health and Human Services
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***Location: Atlanta, GA***

***THIS POSITION IS NOT REMOTE***

***U.S. Citizenship required***

***This job will close when we have received 75 applications which may be sooner than the closing date.***

WHAT YOU'LL BE DOING DAY TO DAY

As an IT Specialist (Data Management/Applications Software), you will use your knowledge and experience to optimize business results and customer experience by:

  • Analyzing business and technical requirements to design data structures, database schemas, and information management strategies.
  • Managing and administering enterprise database systems and data management solutions.
  • Developing, implementing, and maintaining software applications and automated data processing solutions.
  • Providing advanced technical assistance and consultation to stakeholders and users.

Basic Qualifications:

Applicants for the 2210 Information Technology Management series at the GS-12 grade level must have Information Technology (IT) related experience which demonstrates proficiency in the following competencies:

  • Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
  • Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.
  • Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations
  • Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
  • Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.
  • Technical Competency - Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below:

Minimum Qualifications: You must have one year of specialized experience to perform successfully the duties of the position. To be creditable, specialized experience must have been equivalent to at least the GS-11 grade level in the Federal service performing ALL of the following:

  • Developing and implementing low-code applications and automated workflows using Nintex, Power Apps, and Power Automate to improve business operations;
  • Applying IT planning and policy expertise to develop solutions and communicate technical requirements to stakeholders and leadership; and
  • Providing IT support for data management, systems analysis, and software applications by resolving technical issues and delivering user guidance.