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TWDB - 26-121 - Application Development Manager (Manager III)

Only applicants who apply with a State of Texas application via the CAPPS online application system will be considered for this position. First time applicants will need to create an account in the CAPPS online application system at https://tinyurl.com/CAPPS-Explore-Jobs. Please visit our job opportunities page at https://tinyurl.com/How-to-Apply-in-CAPPS for more information about the Texas Water Development Board and answers to frequently asked questions. To view this position in greater detail, visit the CAPPS online application system.

Texas Water Development Board’s Mission

Leading the state’s efforts in ensuring a secure water future for Texas.

The Texas Water Development Board (TWDB) offers competitive compensation and benefits package including medical, dental, vision, 401(k), flexible spending, and flexible work alternatives so you can have a work/life balance! For more information about these benefits and more visit http://www.twdb.texas.gov/jobs/benefits.asp.

The Texas Water Development Board does not discriminate on basis of race, color, national origin, sex, religion, sexual orientation, age, or disability in employment or provision of services, programs, or activities.

**Must meet agency in-office requirements**

***Salary commensurate with experience and qualifications***

GENERAL DESCRIPTION

Performs complex (journey-level) managerial work administering the daily operations and activities of the Texas Water Development Board's Application Development department. Work involves establishing goals and objectives related to application development for the Texas Geographic Information Office (TxGIO). Develops guidelines, procedures, policies, rules and regulations for the Applications Development staff. Develops schedules, priorities, and standards for achieving established goals. Coordinates and evaluates business function and budget management. Leads a team of developers and web administrators in overseeing programming projects. Projects are typically oriented around public-facing web sites, services, and mapping applications or internal-facing tools for collaborating. Responsible for the team overseeing the TxGIO AWS environment while designing, planning, and implementing cloud and application management procedures. Supervises the work of others. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Reports to the Director of the Geographic Infrastructure and Technology Division.

ESSENTIAL JOB FUNCTIONS

Oversees the planning, development, implementation, and maintenance of web applications, mapping services, websites, and related technology solutions, ensuring alignment with business objectives.
Identifies opportunities to improve technology services, customer experience, business processes, and application capabilities.
Oversees and assigns the production and maintenance of detailed technical documentation.
Presents solution briefings to executive management and other development team members.
Ensures the team follows established technology governance, project management, quality assurance, security, and system lifecycle practices.
Oversees project management processes and ensures consistent use of approved project tracking, reporting, and documentation practices.
Assesses system performance, throughout, and reliability to optimize user experience.
Evaluates changing business requirements and works with technical staff to determine impacts on project scope, timelines, resources, and priorities.
Oversees the maintenance, enhancement, and lifecycle management of applications, cloud services, and supporting technology platforms.
Reviews operational reports and performance indicators and directs appropriate actions to improve service delivery, reliability, and efficiency.
Oversees evaluation, planning, prioritization, and implementation of technology initiatives supporting agency business objectives.
Advises the TxGIO DEA and the Director of the Geographic Information Services on the status of active systems and development activities.
Fosters and maintains relationships with Texas Water Development Board divisions, especially Information Technology.
Fosters and maintains relationships with key stakeholders including other government agencies.
Provides effective leadership and management of the Application Development department.
Manages all project activities within the Application Development, providing technical direction and guidance.
Monitors and reports Application Development work activities.
Authorizes Application Development hiring, separations, disciplinary actions and employee performance rewards.
Assigns job duties, conducts performance evaluations, clarifies roles and responsibilities, and monitors and measures performance against goals.
Evaluates Application Development performance and recommends and leads improvements.
Supports Application Development administrative requirements related to organization, budget and personnel.
Ensures the provision of quality customer service from the Application Development team to all stakeholders.
Manages the performance of direct reports, to include, timely completion of performance appraisals, and follow-through on disciplinary actions as needed.
Maintains confidential and sensitive information.
Ensures individual and team files (electronic and hard versions) are appropriately maintained and timely disposed of in accordance with the agency¿s records retention procedures and schedule.
Maintains required certifications and licenses and meets the continuing education needs and requirements of the position to include, attending mandatory training courses.
May be required to operate a state or personal vehicle for business purposes.
Performs other duties as assigned.

MINIMUM QUALIFICATIONS

Graduation from an accredited four-year college or university with a bachelor's degree in Information Technology, Computer Science, Management Information Systems, Business Administration, Public Administration, Geographic Information Systems, or a related field.
Four years of experience in information technology, application services, GIS technology, digital services, project management, or related fields.
Three years of relevant experience leading Information Technology projects or teams.
Experience managing technology projects, budgets, contracts, vendors, or service delivery initiatives.
Experience working with technology governance, project management methodologies, or organizational technology programs.
Relevant education and experience can be substituted for each other on a year-for-year basis.

PREFERRED QUALIFICATIONS

Three years of experience managing technology, GIS digital services, or application support team.
Seven years of professional experience in information technology, GIS, digital services, or related fields.
Experience managing cloud-hosted applications and services.
Experience overseeing application development projects and multidisciplinary technical teams.
Experience working within state government or other public-sector organizations.
Experience with SpatioTemporal Asset Catalog (STAC)
Project Management Professional (PMP), Certified Scrum Master (CSM), ITIL, GISP, AWS Cloud Practitioner, or similar professional certifications.

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

Knowledge of local, state, and federal laws and regulations relevant to the Texas Geographic Information Office (TxGIO).
Knowledge of the principles and practices of public administration and management.
Knowledge of spatial database architecture.
Knowledge of high-level scripting languages to automate common data management tasks.
Knowledge of software development practices and methodologies.
Knowledge of principles and practices of technology program management.
Knowledge of information technology, governance, security, and risk management.
Knowledge of cloud service delivery concepts and technology service management.
Knowledge of software development, lifecycle methodologies and quality assurance practices.
Knowledge of GIS technologies, spatial data management, and web-based geographic information systems.
Knowledge of budget development, contract administration, and resource management.
Knowledge of organizational change management and strategic planning.
Knowledge of state and federal laws, regulations, and policies relevant to agency operations.
Skills in using Microsoft Office programs such as Word, Excel, and Access.
Skills in use of internet, email, word processing, spreadsheet, presentation, and database software.
Skills leadership, supervision, coaching, and employee development.
Skills in strategic planning, prioritization, and resource allocation.
Skills in project portfolio management and performance measurement.
Skills in stakeholder engagement and relationship management.
Skills in budget planning and monitoring.
Skills in conflict resolution, negotiation, and problem solving.
Skills in written and verbal communication with technical and non-technical audiences.
Skills in Microsoft business productivity tools.
Ability to maintain the security or integrity of critical infrastructure within Texas.
Ability to meet agency in-office requirements.
Ability to adhere to work schedules, follow procedures with respect to leave and submit accurate timesheets by prescribed deadlines.
Ability to make mature, objective decisions and identify areas of potential problems.
Ability to perform effectively and willingly when changes occur in scope and nature of the work and work environment.
Ability to perform routine and non-routine work assignments accurately and on-time with little or no supervision.
Ability to perform assigned duties and improve work habits and/or output.
Ability to complete assigned work, on time, neatly and in order with infrequent errors.
Ability to complete tasks and projects in a timely manner and persists until tasks are completed.
Ability to interpret policies, procedures, and regulations.
Ability to translate business needs into technology priorities and initiatives.
Ability to lead multidisciplinary technical teams through complex projects.
Ability to evaluate risks and make sound operational decisions.
Ability to communicate effectively with executive leadership, technical staff, and external stakeholders.
Ability to balance competing priorities and manage multiple projects simultaneously.
Ability to foster collaboration across agency divisions and partner organizations.
Ability to promote continuous improvement and innovation within the organization
Ability to provide prompt, courteous and accurate assistance and clear and concise communication to agency staff, as well as to employees of other political entities and the public both verbally and in writing.
Ability to work with others in a team environment and cooperate with supervisors, co-workers, and others.
Ability to manage multiple tasks and schedule work in order to maintain regular progress on assignments and meet deadlines.
Ability to stand/sit/move to perform activities such as retrieve/replace files in a large file system for boxes up to 30 lbs.
Ability to operate a vehicle (state or personal) for state business and maintain a driver's license and driving record that complies with state and agency requirements.
Ability to work shifts that may exceed 8 hours, including early mornings, nights, and weekends.
Ability to train others.
Ability to assign and/or supervise the work of others.