Healthcare Administration Intern
About TBD Investors
At TBD Investors, we believe exceptional entrepreneurs build extraordinary businesses. We back and support founders transforming industries, from building a national ice cream brand to redefining pediatric therapy services.
Our companies help children receive therapy, support teenagers struggling with mental health, provide primary and specialty medical care, simplify patient billing and communication, protect homes and buildings through roofing and electrical services, teach safer driving, keep commercial vessels operating, help families honor loved ones, and develop technology for accounting, education, and other industries.
To learn more about this opportunity and keep up with future openings at TBD Investors, visit and follow our LinkedIn page:
https://www.linkedin.com/company/tbd-investors/
To learn more about TBD Investors and our portfolio, visit:
About the Role
We are looking for an analytical, organized, and highly motivated Healthcare Administration Intern to support healthcare organizations across the TBD Investors portfolio.
Our healthcare companies provide pediatric therapy, behavioral-health services, primary and specialty medical care, and technology supporting patients and providers. They are opening locations, entering new markets, expanding access to care, improving patient experiences, and building the administrative systems needed to support continued growth.
You may work primarily with one portfolio company or support projects involving several healthcare businesses. Each intern will be assigned defined workstreams, measurable objectives, and a primary manager.
This is not an observational internship. You will analyze operational information, help improve administrative processes, and produce work that healthcare leaders can actually use.
What You’ll Do
Depending on portfolio needs and your experience, responsibilities may include:
- Analyzing patient access, scheduling, referral, cancellation, and wait-list data
- Helping improve patient intake, registration, scheduling, and follow-up processes
- Supporting the opening and administration of new clinics and healthcare locations
- Building reports and dashboards to track operational and patient-service performance
- Reviewing provider schedules, capacity, productivity, and utilization
- Mapping patient journeys and identifying opportunities to improve the patient experience
- Supporting workforce planning, staffing analyses, and administrative recruiting initiatives
- Evaluating administrative workflows and identifying operational bottlenecks
- Assisting with revenue-cycle projects involving billing, collections, denials, and patient communication
- Researching healthcare markets, patient demographics, referral sources, and service demand
- Documenting processes and developing repeatable administrative playbooks
- Preparing materials for operating reviews and leadership meetings
- Supporting acquisition integration and special projects across healthcare organizations
Example Projects
Projects could include:
- Analyzing a pediatric therapy company’s wait list and identifying ways to help more children begin treatment sooner
- Improving the scheduling and patient-intake process for a growing medical practice
- Building a dashboard that tracks referrals, appointments, cancellations, provider capacity, and patient access
- Supporting the opening of a new pediatric therapy, behavioral-health, or medical location
- Evaluating administrative staffing needs as a healthcare company enters a new market
- Mapping the patient journey and recommending improvements to communication and follow-up
- Analyzing billing or denial data and identifying opportunities to improve collections
- Creating an operating playbook for clinic managers across a multi-location organization
- Supporting the integration of a newly acquired medical practice
- Researching a new healthcare service, geography, or patient population
Who Should Apply
We welcome undergraduate and graduate students from a wide range of academic backgrounds, including:
Healthcare administration
- Health services management
- Public health
- Nursing
- Health sciences
- Healthcare management
- Health informatics
- Business or operations
- Economics
- Pre-health or related disciplines
- Prior healthcare-administration or industry experience is helpful but not required. We care more about initiative, organization, analytical ability, judgment, and a genuine interest in improving healthcare delivery.
Strong candidates will be:
- Interested in how healthcare organizations operate and serve patients
- Highly organized and attentive to detail
- Strong analytical thinkers and problem solvers
- Comfortable working with operational and financial data
- Clear writers and communicators
- Able to turn findings into practical recommendations
- Thoughtful about patient experience and access to care
- Comfortable bringing structure to ambiguous projects
- Proactive about identifying problems and proposing solutions
- Comfortable working independently in a remote environment
- Dependable and willing to follow projects through to completion
What You’ll Gain
Ownership of meaningful projects that can improve patient access and healthcare delivery
Experience working with rapidly growing healthcare organizations
Exposure to practice management, clinic operations, patient experience, revenue cycle, and multi-location expansion
Direct interaction with healthcare executives and other portfolio-company leaders
Experience analyzing real operational challenges and developing actionable recommendations
An understanding of how healthcare organizations open locations, integrate acquisitions, and scale their administrative systems
A portfolio-quality healthcare operations project or analytical deliverable
Mentorship and regular feedback from experienced healthcare operators and investors
How to Apply
Please apply through the job posting on the TBD Investors LinkedIn page:
https://www.linkedin.com/company/tbd-investors/
Follow the page to receive updates about this role and future opportunities at TBD Investors and across our portfolio.
Candidates should include a resume and a short explanation of why they are interested in the Healthcare Administration Internship, along with their availability and preferred start date.