Healthcare Administration Intern
Job description
Healthcare Administration Intern
TBD Investors Portfolio Companies
Location: Remote
Position Type: Internship
Schedule: Part-time during the academic year or full-time during the summer
Compensation: Paid
About TBD Investors
TBD Investors is an investment partnership that backs exceptional entrepreneurs, searchers, and operators building enduring companies. We invest our own capital and work closely with founders and CEOs across a growing portfolio of businesses.
Our companies help children receive therapy, support teenagers struggling with mental health, provide primary and specialty medical care, simplify patient billing and communication, protect homes and buildings through roofing and electrical services, teach safer driving, keep commercial vessels operating, help families honor loved ones, and develop technology for accounting, education, and other industries.
To learn more about this opportunity and keep up with future openings at TBD Investors, visit and follow our LinkedIn page:
https://www.linkedin.com/company/tbd-investors/
To learn more about TBD Investors and our portfolio, visit:
About the Role
We are looking for an analytical, organized, and highly motivated Healthcare Administration Intern to support healthcare organizations across the TBD Investors portfolio.
Our healthcare companies provide pediatric therapy, behavioral-health services, primary and specialty medical care, and technology supporting patients and providers. They are opening locations, entering new markets, expanding access to care, improving patient experiences, and building the administrative systems needed to support continued growth.
You may work primarily with one portfolio company or support projects involving several healthcare businesses. Each intern will be assigned defined workstreams, measurable objectives, and a primary manager.
This is not an observational internship. You will analyze operational information, help improve administrative processes, and produce work that healthcare leaders can actually use.
What You’ll Do
Depending on portfolio needs and your experience, responsibilities may include:
Analyzing patient access, scheduling, referral, cancellation, and wait-list data
Helping improve patient intake, registration, scheduling, and follow-up processes
Supporting the opening and administration of new clinics and healthcare locations
Building reports and dashboards to track operational and patient-service performance
Reviewing provider schedules, capacity, productivity, and utilization
Mapping patient journeys and identifying opportunities to improve the patient experience
Supporting workforce planning, staffing analyses, and administrative recruiting initiatives
Evaluating administrative workflows and identifying operational bottlenecks
Assisting with revenue-cycle projects involving billing, collections, denials, and patient communication
Researching healthcare markets, patient demographics, referral sources, and service demand
Documenting processes and developing repeatable administrative playbooks
Preparing materials for operating reviews and leadership meetings
Supporting acquisition integration and special projects across healthcare organizations
Example Projects
Projects could include:
Analyzing a pediatric therapy company’s wait list and identifying ways to help more children begin treatment sooner
Improving the scheduling and patient-intake process for a growing medical practice
Building a dashboard that tracks referrals, appointments, cancellations, provider capacity, and patient access
Supporting the opening of a new pediatric therapy, behavioral-health, or medical location
Evaluating administrative staffing needs as a healthcare company enters a new market
Mapping the patient journey and recommending improvements to communication and follow-up
Analyzing billing or denial data and identifying opportunities to improve collections
Creating an operating playbook for clinic managers across a multi-location organization
Supporting the integration of a newly acquired medical practice
Researching a new healthcare service, geography, or patient population
Who Should Apply
We welcome undergraduate and graduate students from a wide range of academic backgrounds, including:
Healthcare administration
Health services management
Public health
Nursing
Health sciences
Healthcare management
Health informatics
Business or operations
Economics
Pre-health or related disciplines
Prior healthcare-administration or industry experience is helpful but not required. We care more about initiative, organization, analytical ability, judgment, and a genuine interest in improving healthcare delivery.
Strong candidates will be:
Interested in how healthcare organizations operate and serve patients
Highly organized and attentive to detail
Strong analytical thinkers and problem solvers
Comfortable working with operational and financial data
Clear writers and communicators
Able to turn findings into practical recommendations
Thoughtful about patient experience and access to care
Comfortable bringing structure to ambiguous projects
Proactive about identifying problems and proposing solutions
Comfortable working independently in a remote environment
Dependable and willing to follow projects through to completion
What You’ll Gain
Ownership of meaningful projects that can improve patient access and healthcare delivery
Experience working with rapidly growing healthcare organizations
Exposure to practice management, clinic operations, patient experience, revenue cycle, and multi-location expansion
Direct interaction with healthcare executives and other portfolio-company leaders
Experience analyzing real operational challenges and developing actionable recommendations
An understanding of how healthcare organizations open locations, integrate acquisitions, and scale their administrative systems
A portfolio-quality healthcare operations project or analytical deliverable
Mentorship and regular feedback from experienced healthcare operators and investors
How to Apply
Please apply through the job posting on the TBD Investors LinkedIn page:
https://www.linkedin.com/company/tbd-investors/
Follow the page to receive updates about this role and future opportunities at TBD Investors and across our portfolio.
Candidates should include a resume and a short explanation of why they are interested in the Healthcare Administration Internship, along with their availability and preferred start date.