(#oddIAfws) Intern, Benefits
About the Internship
The Port Authority offers exciting opportunities for students to gain knowledgeable and experience on professional assignments critical to supporting Port Authority employees. Assignments include hands-on projects to cultivate technical, writing, communication and team-building skills. The Employee Benefits division is seeking an intern to support the many projects that are critical to the department and agency.
Responsibilities:
- Support the retirement section of the division in making improvements to the current filing process by leveraging technology, including updating collateral material.
- Update the Retirement Portal, which will be a resource for current employees and retirees pertaining to retirement benefits and the like.
- Review and update Standard Operating Procedures (SOPs) of various tasks related to the Benefits Division.
- Review employee benefits related content on the employee portal (intranet) to ensure it is current.
- Make improvement recommendations to the employee portal to make it more user-friendly for employees.
- Support onboarding documentation (DocuSign) and case management (Salesforce).
- Handle data entry of employee benefits information in PeopleSoft.
- System Related Matters – handle eligibility events, closing & clean-up events in the system, and entry of various numbers, etc.
- Audit retiree and their dependent records in PeopleSoft (our ERP system) for accuracy and completeness.
- Assist in handling benefits call center shifts, providing information to employees and retirees about different benefit plans, as needed.
- Support the Benefits Manager and Supervisor with ad hoc initiatives.
Minimum Qualifications
- Enrollment at a college or university at the time of the internship
- Experience with Microsoft apps such as Word, Excel, PowerPoint, Outlook, Teams, SharePoint, OneDrive, etc.
- Excellent written and oral communication skills
- Interest in contributing to the success of the New York and New Jersey region.
- Interest in public service and/or transportation
- Willingness to learn
Desired Qualifications
- Experience in benefits administration
- Experience in a customer focused environment
- Knowledge of PeopleSoft or similar HR Systems
- Ability to multi-task and work in a fast-paced environment
- Keen attention to detail and a self-starter
Internship Details
- The start date is expected to be in September/October 2026
- This internship will require 20-24 hours per week
- In accordance with Port Authority policy, this position permits interns to work remotely a maximum of one day per week. In person collaboration is essential to how the Port Authority conducts business and regular in-office days or team collaboration days may be required depending on business needs. Some internships may require interns to be fully in-person.
Selection Process
- Only applicants under consideration will be contacted
- If selected to move forward, the hiring team will reach out directly to schedule 1-2 interviews
- Different internships will have different timelines for interviews
Compensation & Benefits
- The hourly rate range is $18.61 to $31.22 (the exact rate will be determined by internship type and rising school year)
- Ability to opt in to the New York State and Local Retirement System
- Access to Employee Business Resource Groups
- Facility Tours
- Career Panels
- Social/Networking Events