College Assistant - Office of Institutional Advancement and Communications

The Graduate Center of the City University of New York (CUNY) is the focal point for advanced teaching and research at CUNY, the nation's largest urban public university. With over 35 doctoral and master's programs of the highest caliber, the Graduate Center fosters pioneering research and scholarship in the arts and sciences and prepares students for careers in universities and the private, nonprofit, and government sectors. The Graduate Center's commitment to research and scholarship for the public good is exemplified by its more than 30 centers, institutes, and initiatives, including its Advanced Science Research Center (ASRC), a 200,000 square-foot facility in upper Manhattan, designed to promote collaboration among scientists in five areas of global research and innovation: nanoscience, photonics, structural biology, neuroscience, and environmental sciences. 

The Graduate Center (GC) benefits from highly ambitious and diverse students and alumni-who in turn teach hundreds of thousands of undergraduates every year. Through its public programs, the Graduate Center enhances New York City's intellectual and cultural life. 

The Office of Institutional Advancement and Communications is seeking a College Assistant, who will support digital media and analytics under the supervision of the Director of Digital Media. The College Assistant will primarily focus on website analytics, reporting, and data analysis to help inform digital strategy for the institution. 

This role is for 20 hours a week for a maximum of 1,040 hours per fiscal year. 

Duties include but are not limited to: 

•Pulls and compiles regular website analytics reports (monthly, semester, annually) using Google Analytics. 

•Monitors Google Search Console for search performance trends and possible issues. 

•Builds and maintains reporting dashboards on Looker Studio to help internal stakeholders understand website performance metrics. 

•Conducts periodic website content audits, identifying low-traffic pages, outdated content, and broken links. 

•Identifies trends in user behavior, search queries, and content performance. 

•Assists with campaign tracking, when necessary. 

•Prepares summaries of findings and recommendations. 

•Collaborates with web, design, editorial, and other stakeholders to translate data insights into actionable items. 

•Handles other special projects and related duties as assigned. 

This is a hybrid role, and the incumbent will work on site and remotely. All full-time and part-time CUNY staff are expected to work in-person at their campus office 80% of their work time. This hybrid work schedule is subject to change.

Preferred Qualifications: 

•Experience working with Google Analytics or similar analytics tools. 

•Experience working with Looker Studio or similar dashboard tools. 

•Familiarity working with data and spreadsheets, including organizing and summarizing findings. 

•Familiarity with SEO. 

•Willingness to work independently, self-motivated, and able to prioritize tasks and projects. 

•Strong communication skills. 

•Well-organized and detail oriented.