Product Installation Engineer - Extensive 90% + Travel Required
To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.
Group/Division
The KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the value of our customers' KLA assets – with highly trained service and product support engineers providing installation services and 24/7 technical support and parts delivery through our extensive supply chain network.
What You'll Do
In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.
*Selected candidate must be able to work 6 days/week, 10 hours/day
Be the Face of KLA Technology at Our Customer Sites Worldwide
At KLA, our Product Installation Engineers (IEs) are the critical first connection between our customers and their new, highly advanced equipment. This role is instrumental in shaping the customer’s first—and lasting—impression of KLA products, services, and technical excellence.
As a Product Installation Engineer, you will lead the on‑time installation and qualification of complex capital equipment, ensuring smooth handoff, predictable cycle times, and a successful warranty start. You’ll represent KLA directly with customers, taking ownership of installation performance and customer satisfaction.
What You’ll Do:
- Install and qualify advanced KLA systems at customer sites globally, ensuring installations are completed on schedule and meet quality standards
- Diagnose, troubleshoot, and resolve technical issues during installation by identifying root causes and implementing effective solutions
- Perform setup, alignment, calibration, and verification of highly complex semiconductor capital equipment
- Collaborate cross‑functionally with KLA regions, engineering, and customer teams to verify system performance and transfer tool ownership
- Provide clear status updates to all stakeholders throughout the installation process
- Complete installation documentation and administrative requirements accurately and on time
- Secure warranty sign‑off on newly installed tools
How You’ll Work:
- Operate independently while following documented procedures, exercising sound technical judgment within defined guidelines
- Work under guidance from managers and senior IEs, with increasing autonomy as experience grows
- Engage effectively in cross‑cultural and cross‑functional environments
- Extensive travel domestically and internationally to support customer installations worldwide
What You Bring (Qualifications):
- Strong knowledge of electronics, optics, mechanical, electro‑mechanical, and electro‑optical systems
- Experience with high‑vacuum systems strongly preferred
- Comfort working with computer systems, operating systems, and networking (Windows, Unix, or similar environments)
- Proficient in Microsoft Office applications
- Excellent analytical, problem‑solving, and troubleshooting abilities
- Strong verbal, written, and interpersonal communication skills
- Highly self‑motivated, organized, and detail‑oriented
- Able to work effectively across cultures, functions, and geographies
Minimum Qualifications
ASET minimum degree or equivalent work experience in supporting complex capital equipment for the semiconductor industry is required.
About KLA
We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.