Clinic Office Manager – Interventional Pain Management

Clinic Office Manager – Interventional Pain Management
Location: Encino, CA
Work Schedule: Monday - Friday
Employment Type: Full-Time | In-Office
Compensation: $30–$35 per hour, DOE, plus performance bonus

This is a recruiter-posted position.

About the Opportunity
We are seeking an organized, dependable Clinic Office Manager to oversee the day-to-day administrative operations of our interventional pain management practice. Reporting to the Chief Operating Officer (COO), this hands-on role manages our in-office administrative team and remote support staff, oversees office operations, supports hiring and basic HR functions, and provides backup patient coordination as needed.

The ideal candidate is detail-oriented, calm under pressure, and comfortable leading a team in a busy specialty clinic. They take ownership of their work, hold others accountable with professionalism, and know when to escalate issues to leadership.

Key Responsibilities

Team Leadership

• Supervise in-office administrative staff and remote support staff, including assigning work, setting priorities, and monitoring performance.
• Manage staff schedules, coverage, and time-off requests to keep the office fully supported.
• Train new and existing staff on office procedures, systems, and expectations.
• Provide day-to-day coaching and feedback, and raise performance or conduct concerns to the COO.
• Coordinate communication and workflows between in-office and remote team members.

Office Operations

• Oversee daily office operations, including opening and closing procedures, patient flow, and front office coverage.
• Manage office supplies, inventory, and purchasing, and coordinate with vendors and service providers.
• Maintain organized administrative records, office procedures, and documentation.
• Track day-to-day office items (such as schedule openings, pending authorizations, and outstanding tasks) and provide regular updates to the COO.
• Identify workflow issues and recommend practical improvements.

HR & Hiring Support

• Support recruiting by posting job openings, screening applicants, and scheduling interviews.
• Coordinate new hire onboarding, including paperwork, orientation, and system access.
• Maintain employee records and personnel files in accordance with practice policies.
• Serve as a point of contact for routine employee questions, escalating HR matters to the COO.

Patient Coordination (Backup)

• Provide backup support for patient scheduling, intake, insurance verification, and prior authorizations as needed.
• Work with providers, clinical staff, and billing partners to keep patient care and billing workflows on track.
• Support administrative processes for personal injury and workers’ compensation cases as needed.
• Respond to patient inquiries and concerns with professionalism and empathy.

Compliance & Communication

• Protect patient and employee confidentiality and follow HIPAA and practice compliance procedures.
• Complete assigned projects and provide timely updates to the COO.

Qualifications

Required

• Bachelor’s degree (preferred in healthcare administration, business administration, human resources, or a related field.)
• 2+ years of administrative experience in a medical office, clinic, or other healthcare setting.
• 1+ year of experience supervising or leading administrative staff.
• Familiarity with patient scheduling, insurance verification, and prior authorizations.
• Experience using an EMR or practice management system.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel.
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• Clear written and verbal communication and a professional, service-oriented approach.
• Discretion and sound judgment when handling confidential patient and employee information.

Preferred

• Experience managing remote or offshore team members.
• Experience supporting HR functions such as recruiting, onboarding, or employee records.
• Experience in pain management, orthopedics, or another procedure-based specialty.
• Familiarity with personal injury and workers’ compensation workflows.
• Bilingual English/Spanish.

Compensation & Benefits

• $30–$35 per hour, plus performance bonus
• Health, dental, vision, and life insurance
• 401(k) and retirement plan options
• Paid time off (PTO)

Why Join Our Team?
We believe exceptional patient care is supported by a well-run office and people who take pride in making a difference.

As our Clinic Office Manager, you’ll have the opportunity to:

• Work closely with practice leadership. Report directly to the COO and play a central role in daily clinic operations.
• Lead a team. Guide and develop an in-office and remote administrative team.
• Make a meaningful impact. Help support a practice committed to improving patients’ quality of life.
• Grow with the practice. Build your healthcare administration, leadership, and HR experience as the practice continues to develop.

If you’re organized, people-focused, and enjoy leading a team that keeps a busy office running smoothly, we’d love to hear from you.

We are an equal opportunity employer. All qualified applicants will receive consideration without regard to any characteristic protected by applicable law. Reasonable accommodations are available during the application process and employment in accordance with applicable law.

About Us
We specialize in interventional therapies designed to restore mobility, relieve chronic pain, and elevate quality of life. We combine advanced regenerative medicine with compassionate care, offering personalized treatment plans that empower patients to reclaim their health and vitality.

Our team is led by trusted experts in the field who are passionate about innovation, integrity, and impact. We foster a collaborative environment where every team member plays a vital role in transforming lives. If you’re driven by purpose and excited to be part of a forward-thinking medical practice, come join us!