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Information Technology Intern

Information Technology Intern

Philadelphia, PA


Job Title: Information Technology (IT) Intern
Part-Time - can be completed for course credit (optional)
Supervisory Responsibilities: No
YouthBuild Philadelphia Charter School
Location: Philadelphia, Pennsylvania

Organization Overview:
YouthBuild Philadelphia Charter School's mission is to empower young adults (18-20
year-olds) to develop skills and connect to opportunities by fostering an environment of
love, support, and respect for their whole person. Students graduate high school and
successfully transition to college and career as critically conscious leaders, committed to
positive change for themselves and their communities.

YouthBuild Philadelphia Charter School provides an outstanding alternative education that
activates the capacity of all students to learn, achieve and grow. YBPCS will be recognized as
a model of authentic experiential learning, not only among programs serving out-of-school
youth, but also among all high-achieving schools and youth programs in the country.
High expectations, a nurturing climate, personalized culture and rigorous real world learning
experiences ensures that graduates are poised for life-long learning and career
advancement. It is our vision that YouthBuild graduates will emerge as highly accomplished,
self-sufficient, self aware and socially conscious citizens. Graduates will be energized about
their futures and build support networks for their personal, social and emotional health and

YouthBuild Philadelphia Charter School will maximize its capacity to engage each student’s
passion, tap into his or her individual potential and provide him or her with real opportunities
for personal and professional transformation.

YBPCS’ values are deeply held and come from a love of humanity and a perspective that
views each student as a community asset. The programs three core values - respect ,
excellence and perseverance – are reinforced through all aspects of the program.
Impact Statement
Young people in Philadelphia who are disconnected will build skills and access resources and
opportunities to achieve economic stability and personal development , and become critically
conscious leaders within their communities.

Job Summary:
The Interns will learn about key business operations as well as the field of Information
Technology – as it impacts education, finance, and business decision-making. They will gain
understanding of the functions, goals, and workings of the non-profit sector, including
hands-on experience in IT operations, such as Microsoft Active Directory Services, Cisco
routing / switching, centralized printing, firewall, imaging, etc. Depending on interest and
ability, some students may be able to develop independent research projects that support
our mission.

Responsibilities and Duties:
  • Provide technical support to end users on computer hardware and software.
  • Install, troubleshoot, and patch software on computers systems.
  • Perform installations, modifications, and repairs on computers and related devices.
  • Support for network communications and infrastructure.
  • Document, track, and monitor problems to ensure timely resolution.
  • May perform routine system administration activities such as
  • adding/modifying/removing user access, installing upgrades and patches, maintaining
  • backups and restores, running scheduled processes, etc.
  • May provide basic database administration and configuration.
  • May perform minor programming.
  • Conduct PC imaging and asset inventory management.
  • Work with Google Apps for Education and related products.
  • Soliciting donations for IT equipment.
  • Ensure IT controls are in place and effective to satisfy internal and external
  • regulations.
  • Other duties as assigned


  • Junior or Senior in BS Degree program
  • Coursework in Computer Programming, Network Administration, Information
  • Services, Programming, Database Management, and/or related fields.
  • Candidate should possess an interest in the intersection between IT and/or software
  • applications and business management in the non-profit sector.
  • Candidate should possess an interest in the intersection between IT and/or software
  • applications and business management in the non-profit sector.
  • Self-motivation and ability to work independently; Interest in learning how a Network
  • Data Center (NOC) works.
  • Willing to volunteer
  • Time Commitment: 10-15 hrs. /wk.

Common Competencies
  • Mission driven to work with YB’s student body
  • Intermediate to advanced Microsoft Office skills
  • Intermediate to advanced Google Suite skills
  • Commitment to social justice
  • Demonstrated values that align to restorative practices
  • Willingness to prioritize data collection, analysis, and sharing
  • Willingness to reflect on impact data and incorporate that information into routine

Note: If selected, you will be required to reproduce the following items on the first day of
  • FBI - Criminal History Report
  • PATCH - Pennsylvania Police Department - Criminal Background Check (and/or Applicable based on State of residency)
  • PA Child Abuse History Clearance
  • TB Test Results
  • Act 168 Sexual Misconduct Form
  • Act 24

Last modified: May 2020
An Equal Opportunity Employer