Summer Associate Graduate Intern (Savings Products Division Systems & Process Improvement)

You have goals, dreams, hobbies and things you’re passionate about.

We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen.

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Savings Products Division (SPD) is focused on creating an exceptional deposit product suite and tool kit to enable our membership to meet their savings and financial goals throughout their financial journey. As a team, we drive forward the product strategy, pricing and servicing of members checking, savings, money market, certificate, and IRA products. 

Navy Federal Membership is growing rapidly, and the financial industry is ripe for deposit innovation. Savings and deposit products are something that most consumers interact with daily, and our membership is no different. SPD is continuously evolving to maximize engagement from members and team members, taking advantage of data insights, improving processes, and enhancing system capabilities to ensure an optimal member experience. 

The Summer Associate Graduate Intern will report to leadership at our Vienna, VA campus. Responsibilities will include analyzing business needs to develop and implement solutions that leverage systems and processes to provide new functionality. Areas of focus may include involvement in cross-organizational task groups concerning new systems or products as well as developing, recommending, and documenting enhancements to workflows to streamline processes and among other things. It will be essential for the team member in this position be a resourceful problem solver and a quick learner to understand the evolving product strategy and competitive landscape to be able to suggest product, system, or process enhancements to drive the strategic vision through technology.

This role will be a member of the Strategic and Operational Analysis (SOA) group - a diverse group of analysts looking to enable and support members overall financial well-being. The SOA team has a wealth of expertise in Project and Program Management, Business Intelligence, Workforce Analytics, Product Strategy, Business Systems, and Process Improvement. We apply these skills daily as we represent Savings Products on initiatives, plan and execute on strategy, and support executive leadership in the execution of the strategic direction and roadmap.

The Summer Associate Graduate Intern Program is a 10+ week graduate internship program beginning in May 2023 and ending in August 2023. The intention of this program is to hire graduate interns who prove their aptitude into full time roles following graduation. To qualify for this position, applicants must be currently pursuing a graduate or PhD level degree from an accredited college or university with an anticipated graduation date of December 2023 or later.

•   Assess the competitive landscape and emerging financial technology players to identify best practices, shifting trends, and areas of opportunity 

•   Participate in cross-organizational task groups concerning new automated systems, products and/or services 

•   Work with project teams to plan, coordinate and rollout software change/release to Controlled Testing and Production, obtain required approvals as scheduled, and transition project to Production

•   Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives, and present recommendations and results to management

•   Implement new/enhanced products, services and/or operational changes 

•   Develop and present proposal on findings from analysis and research to management up to and including senior executives

•   Become integrated into and participate in the day-to-day strategy, analysis, and operations of the team

•   Currently pursuing a graduate degree in Information Systems, Information Technology, Computer Science, Business Administration, or other related degree

•   Effective skill identifying and analyzing business requirements and recommending solutions 

•   Experience in problem resolution including determining root cause, scope, and scale of issues

•   Experience in managing multiple priorities independently and/or in a team environment to achieve goals

•   Good communication and presentation skills

•   Strong strategic, critical, and analytical thinking skills

•   Basic knowledge of financial services/payments a plus

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: Remote | 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602

Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report on-site 4-16 days each month. The number of days reporting on-site will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and on boarding process.

Salary Range: $41.00 - $46.00 hourly

Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. Within this range, pay will be determined based on factors such as individual qualifications, location, and market position.

 

Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability

All employees are expected to follow our COVID-19 safety protocols.

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.