Clinic Associate
SUMMARY
ZoomCare provides same-day, no-wait visits with trusted professionals in urgent care, primary, and specialty care. We deliver quality care that is optimized for real life and perfected to fit our patients' needs. And we're expanding from our roots in the Northwest to new markets. Currently we have clinics in Oregon, Washington, Idaho and Colorado.
ZoomCare is seeking a Clinic Associate to join our team. Work a set schedule with 3.5 days on and 3.5 days off. In this role you will be responsible for supporting patients and providers as you deliver an excellent patient experience. You will also receive on the job phlebotomy certification. This opportunity is perfect for smart and organized individuals who enjoy working in a fast-paced environment and are looking to start a career with an innovative healthcare company.
ESSENTIAL FUNCTIONS
Healthcare Administration
- Greeting all patients in a prompt, courteous and professional manner.
- Overseeing the check in process which includes verifying patient information and explaining patient’s health insurance benefits
- Overseeing the check-out process which includes preparing labels for dispensed medications, scheduling follow-up appointments, and collecting payment.
- Responsible for opening and closing the clinic.
Clinical Support
- Performing simple lab tests and prepping labs to be sent out to labs.
- Supporting medical providers during appointments as needed
- Inventory management and stocking exam rooms.
- Performing blood draws as needed (ZoomCare training provided)
QUALIFICATIONS
- Minimum of one year customer service experience and interest working in the healthcare field
- Able to communicate effectively with patients and across multiple departments
- Able to easily navigate a computer and learn new software
COMPENSATION PACKAGE
- Medical, Dental, Vision and Pharmacy benefits
- 401K with employer match
- Paid Time Off, Paid Holidays, Paid Parental Leave, Sabbatical Program
- FIGS Scrubs
- Hourly Pay Rate: $19.50 - $24.00
WORKING CONDITIONS
- Must wear a mask as needed
- Ability to move boxes weighing up to 30 pounds
- Standing for long periods of time
- Vaccinated against Hepatitis B., MMR, PPD, Varicella (Chickenpox), TD/TDAP, and COVID-19.
N95 Fit Testing and Safety Mandate:
ZoomCare requires clinical staff to be fit tested upon hire and wear respirators when required. In accordance with CSA/OSHA regulations all ZoomCare clinic staff must be clean shaven where the respirator seals to the face for fit testing or when wearing the respirator. Acceptable facial hair for respirator fit testing and use DOES NOT interfere with the respirator sealing surface, valve or respirator function.