Manager, Mammography

 

Responsible for management of assigned staff and other resources to ensure optimal services and safe patient care in Diagnostic Radiology.

 

- Bachelor's degree in a health care field is preferred.

 

- Must have eight (8) years of related healthcare experience, to include two years of supervisory experience.

 

- May have an equivalent combination of education and experience to substitute for the experience requirements.

 

- State of Texas as a Medical Radiologic Technologist (MRT). - American Registry of Radiologic Technologists (ARRT).

 

- Must be able to demonstrate effective supervisory skills.

- Must have excellent time management and organizational skills.

- Must be able to communicate effectively.

- Must be able to demonstrate patient centered/patient-valued behaviors.

- Must be able to operate various types of radiological equipment used in performing procedures.

- Must have intermediate MS PowerPoint, Excel, and Word skills to present educational sessions and other departmental projects. Testing may be required to validate skills.

- Must have PACS and RIS experience.

- Financial management and budget skills preferred.

 

1. Responsible for quality management practices that deliver effective and efficient services and ensure optimal patient outcomes. Collaborates with medical staff and administration to assess operations and evaluate quality. Identifies and analyzes the design of jobs and work processes implementing appropriate changes to improve effectiveness, productivity and efficiency and patient access. Directs, reviews, and evaluates at a minimum of two performance improvement plans/projects, utilizing performance indicators to track/trend outcomes annually. Organizes & facilitates maintenance of all quality initiatives within the diagnostic radiology department.

2. Directs, reviews, and evaluates delays, medical record audits and other practice feedback. Responds to patient safety posts and investigations within established department expectations.

3. Responsible for effective fiscal management of the assigned areas of the radiology department, ensuring appropriate use of department resources. Develops operating and capital budgets ensuring that departments have the necessary funds to carry out established goals and objectives. Utilizes benchmarks for cost utilization and staffing levels. Demonstrates ability to flex resources to changing volume and acuity requirements. Correlates volume, revenue and cost to meet operating requirements for all service areas. Assures departments operate within allocated resources. Manages cost per unit of service within established annual radiology and/or organizational goals or expectations. Ensures data integrity and works with department leadership to ensure accurate coding and charge capture for all exams and supplies in patient care. Develops, implements and evaluates detailed action plans to correct variances.

4. Selects, trains, supervises, motivates and evaluates assigned staff to ensure maximum utilization of individual and group capabilities, while providing optimal service to internal and external customers. Ensures assigned staff receives opportunities to further their knowledge. Effectively delegates responsibilities. Must meet department and/or organizational expectations for turnover and retention of staff. Identifies and utilizes strategies to meet/exceed employee growth and development, as well as ensure satisfaction and quality of work life needs.

5. Serves as a liaison between radiology and the information technology divisions coordinating and monitoring the implementation of various programs and systems such as the EMR and PACS to ensure appropriate clinical operation and patient safety as requirements change. Coordinates facilitate and trends software upgrades and optimization of various systems impacting the department. Must participate in various radiology user groups such as the radiology user group (RUG), process improvement committee (PIC), etc. to ensure required clinical operations are maintained and supported. Oversees connectivity of radiology equipment to PACS and HIS/RIS. Coordinates PACS and reporting template modifications. Communicates changes and provides technical guidance to staff as needed. Troubleshoots system and equipment issues as needed.

6. Performs diagnostic radiology procedures as needed. Accesses and handles selected medications.

7. Stays abreast of the latest developments, advancements, and trends in radiology by actively participating in professional organizations such as the American Society of Radiologic Technologists (ASRT) and the Texas Society of Radiology Technologists (TSRT), and the American Healthcare Radiology Association (AHRA). Active membership and participation in the AHRA are preferred. Obtains a minimum of 12 Category A or A+ credits per year and a total of at least 24 for each biennium period. Transcript showing yearly 12 CE credit must be turned in to radiology leadership 30 days before annual evaluation. Integrates knowledge gained into current work practices. Represents Parkland in professional activities including external correspondence, public presentations, classes, research, or professional publications.

8. Identifies achievable initiatives to improve work processes and improve customer (internal as well as external) satisfaction. Formally makes recommendations to radiology leadership in writing with an implementation plan. Responsible for monitoring satisfaction results as appropriate to ensure the support of the overall goals of radiology and the mission of PHHS. Meets or exceeds annual patient satisfaction goals established by radiology leadership and PHHS.

9. Oversees purchase, maintenance and repair of radiology equipment across the system including troubleshooting and vendor contact, as needed, to facilitate proper levels of operable equipment and efficient workflow with the departments. Collaborates with clinical engineering to ensure that all equipment is safe and maintained appropriately.

10. Cultivates and maintains positive working relationships with management, physicians, nurses, hospital staff, students, and vendors to provide optimal patient care, and interdepartmental cooperation, and improve effectiveness, productivity, and efficiency in support of overall Parkland and radiology goals.

11. Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines that impact radiology. Develops effective internal controls that promote adherence to applicable state/federal laws, and the program requirements of accreditation agencies and federal, state, and private health plans. Seeks advice and guidance as necessary to ensure proper understanding.

12. Develops implements and monitors annual goals and objectives for the assigned area of radiology department. Integrates statistics, research or other department projections and experience to ensure that planning supports Parkland's mission and customer service objectives.

13. Provides evaluation-related documentation, as requested, 30 days prior to review to ensure department management has adequate supporting documents necessary for performance evaluation.