Summer Associate Internship (Navy Federal Financial Group Digital Products)
The Digital Products team is responsible for the development and ongoing management of Digital Investor, Navy Federal's online investing platform. The platform offers two investing experiences:
- Self-directed investing which allows members to buy and sell stocks and ETFs
- Automated investing (also known as a robo advisor) which uses algorithms to recommend customized portfolios to members based on their goals and risk profiles
The Digital Products team also manages data, analytics and reporting for Navy Federal Financial Group.
To coordinate and conduct basic system analyses through data acquisition and modeling. Identifies, coordinates, documents, and implements business requirements by determining solutions that enhance business systems, as well as provides support to business operations and processes under close supervision. To analyze business needs to develop and implement solutions that leverage systems and processes with limited latitude. Work with the business to understand their needs, related to information technology and enhance business process by promoting new functionality. Using basic knowledge of technology and specific software applications, assist the business to implement strategic vision through technology.
The Summer Associate Program is a 12-week internship program beginning in May 2024 and ending in August 2024. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2024 or later.
Responsibilities
- Identify business requirements (e.g., needs, objectives, functions, features, input and output)
- Perform qualitative and quantitative analysis using analytical techniques, tools, models, simulation, etc.
- Develop, recommend, and document adjustments to workflow to streamline processes
- Participate in cross-organizational task groups concerning new automated systems, products and/or services
- Work with project teams to plan, coordinate and rollout software changes/release to Controlled Testing and Production, obtain required approvals as scheduled, and transition projects to Production
- Interact with Information Services staff, business units (end users) in problem resolution efforts
- Utilize performance measurements and indicators to identify areas for improvement; develop process improvement plans for each performance indicator or area identified
- Write requirements and define editorial workflow for business owner projects
- Develop test plans, test criteria, scenarios and documentation; ensure acceptance of delivered solutions
- Conduct and/or facilitate user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results
- Conduct root cause analysis to identify development opportunities and recommend applicable business solutions
- Monitor performance of systems to ensure continued systems efficiency
- Perform other duties as assigned
Qualifications
- Experience in solving routine or standard administrative, operational and/or system problems and issues
- Exposure to the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis, and related analytical tools
- Exposure to managing multiple priorities independently and/or in a team environment to achieve goals
- Familiarity with data querying, reporting, forecasting, analysis, and operations research, including statistical methods and modeling
- Basic research, analytical, and problem-solving skills
- Effective verbal and written communication skills
- Effective word processing and spreadsheet software skills
- Desired: proficiency with SQL database languages
- Desired: investment industry knowledge
Hours: Monday – Friday 8:00AM - 4:30PM
Location: Remote | 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602
Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.
About Us
You have goals, dreams, hobbies, and things you’re passionate about—what’s important to you is important to us. We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don’t take our word for it:
- Military Times 2022 Best for Vets Employers
- WayUp Top 100 Internship Programs
- Forbes® 2022 The Best Employers for New Grads
- Fortune Best Workplaces for Women
- Fortune 100 Best Companies to Work For®
- Computerworld® Best Places to Work in IT
- Ripplematch Campus Forward Award - Excellence in Early Career Hiring
- Fortune Best Place to Work for Financial and Insurance Services
Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.