End User Computing Summer Intern
As we create a colorful, capable and cleaner world through chemistry, we invite you to join our team to harness the power of chemistry to shape markets, redefine industries and improve lives for billions of people around the world.
HELP SHAPE THE FUTURE OF CHEMISTRY AND THE WORLD
From the frontline to the back office, every Chemours employee is part of something bigger than themselves as together we work to create a better world through the power of our chemistry.
Chemours is a $6.3 billion company with a portfolio of products and processes that enable technologies and products that people use every day in their lives. From cellular phones to lower emission vehicles, to 5G communications and clean energy from hydrogen, we’re collaborating with customers to make these innovations more capable. Simply said, we use our chemistry to change lives, shape markets, and redefine industries—one improvement at a time.
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Chemours is seeking an End User Support Summer Intern to join our IT team! This position will report directly to the Global End User Computing Leader.
As an End User Support Summer Intern, you will have the opportunity to be involved in providing top tier customer support to Chemours employees, contractors and partners.
In this role, you are a customer ambassador. You will ensure that customers’ needs are identified, documented, and resolved in a timely manner. You will gain a basic understanding of multiple IT systems, including PC, Network Infrastructure, Security and Applications. You will also learn how to recommend process improvements to ensure the end user receives a positive experience.
Effective candidates will have the ability to communicate with impact, have excellent problem-solving skills, and be customer-centered.
Location: Wilmington, DE
Hours: Regular full-time schedule of 40 hours per week
Term: May-August 2023
The responsibilities of the position include, but are not limited to, the following:
Providing technical support of computer hardware and software (inclusive of mobile phones) by diagnosing and resolving issues, performing upgrades, deploying new computers, and supporting inventory management responsibilities
Utilizing 1desk ticketing management system to manage new incidents, requests and inquiries
Utilizing IT Support operating procedures, global knowledgebase, and process workflows
Creating training and education documentation, as well as educating employees on processes and procedures
the following is required for this role:
Current enrollment at an accredited university as a Sophomore or above
Pursuing an undergraduate degree in Information Technology, Management Information Systems, or similar field of study
Advanced technical knowledge in the support of desktop/pcs and other employee peripherals including Office 365 Product Suite, Microsoft Operating Systems, and Print Services
The following is preferred for this role:
Experience with SharePoint and/or Microsoft Teams
Previous internship experience in Information Technology
3.0 GPA or above
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Benefits:
Competitive Compensation
Paid Site Holidays and Paid Day of Service (for full-time internships only)
Temporary Housing Assistance (for full-time internships only)
Commuter Benefits
Learning and Development Opportunities
Strong Inclusion and Diversity Initiatives
Company-paid Volunteer Days
We’re a different kind of chemistry company because we see our people as our biggest assets. Instead of focusing just on what our employees do each day, we look at how they do it—by taking a different approach to talent development, employee engagement, and culture. Our goal is to empower employees to be their best selves, at Chemours and in life. And we’re proud to be Certified™ by Great Place to Work®.
Learn more about Chemours and our culture by visiting Chemours.com/careers.
Chemours is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, religion, color, gender, disability, national or ethnic origin, ancestry, marital status, family status, sexual orientation, gender identity or expression, or veteran status. Jurisdictions may have additional grounds for non-discrimination, and we comply with all applicable laws.
Chemours is an E-Verify employer
Candidates must be able to perform all duties listed with or without accommodation
Immigration sponsorship (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status) is not currently available for this position
At Chemours, you will find sustainability in our vision, our business and your future. If you want to work on the leading edge of your field and have a desire to make a difference, join Chemours and discover what it means when we say “We Are Living Chemistry”.