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About MSF-USA | Doctors Without Borders


Doctors Without Borders/Médecins Sans Frontières (MSF) is an international humanitarian organization providing medical care to people affected by conflict, epidemics, disasters, or exclusion from health care in over 70 countries. We were formed in France in 1971 as an association by a group of doctors and journalists to go to emergency situations and to treat patients with dignity while bearing witness independently of geopolitical boundaries. MSF is now a global movement of more than 25 MSF organizations, working in over 70 countries. We cooperate as an international, independent, medical humanitarian association that offers medical assistance to populations in distress, victims of natural or manmade disasters, and civilian victims of armed conflict, without discrimination and irrespective of race, religion, age, gender/sex, national or ethnic origin, color, disability, sexual orientation, genetic information, or political affiliation and provides assistance to the population in distress and intervenes worldwide. MSF staff also “bear witness” by speaking out about our work and what is experienced on the ground, not only to draw the world’s attention to crises, but to stand in solidarity with our patients and colleagues who are experiencing these emergencies firsthand.


We welcome candidates who bring a wide variety of \backgrounds and experiences to join us in working toward MSF’s social mission.



About the Department:

The Systems Department in the U.S. office of Doctors Without Borders/ Médecins Sans Frontières (MSF) is comprised of four technology teams: Digital Internal Operations, Product & Innovation, Infrastructure & Operations, and Helpdesk., Together they provide the vital products and services so that MSF-USA can achieve its ambitious new Strategic Plan (2022-2025).



About the Project:

We’re looking for someone with a background in computer science or a related subject who is interested in Product Management. The Intern will support the PMO in implementing an enterprise-wide Project Management tool rollout (Asana), and in maintaining MSF-USA planning/reporting frameworks. The Intern will report to the Director of Product & Innovation, supporting innovation projects but will also supporting the Chief of Staff – Systems to implement the Systems Department communication plan.  This will be a 6 month internship working a max of 20 hours per week and we are looking for this intern to start at the beginning of 2024.  



Daily Activities & Responsibilities:


For the PMO: (50% of time):

  • Support office wide rollout of Asana Project Management tool
  • User training and support
  • Draft templates and upload for review
  • Draft workflows and upload for review
  • Support of OKRs rollout and maintenance
  • Ongoing user training and support
  • Build knowledge base on MSF-USA Intranet
  • Maintain OKRs tracker/PowerBi dashboard
  • Maintain ‘business as usual’ tracker
  • Research
  • Scheduling


For Product and Innovation team (25% of time): 

Help define, investigate, and product manage a use case for an AI prototype relevant to MSF-USA 

Work with engineers and other stakeholders to draft a project proposal   

Attend daily stand-up 


For the Chief of Staff (25% of time):  

  • Support Systems communication plan

Update Systems department pages on the Intranet 

Update onboarding presentation of the Systems’ department 

Share retrospective results for each major project 


Background Preferred:

  • Background in computer science or a related subject who is interested in product management.


We do not accept phone calls or emails during the recruitment process. Only shortlisted candidates will be contacted.


Please note that neither relocation assistance nor visa sponsorship will be offered for this position.


Our staff works a hybrid schedule with the ability to come into either the NYC office or regional hub (Washington, DC or Bay Area, California) a minimum of 2 times a week. The required days are Tuesdays and Wednesdays from January to June and September to December. In office work attendance during July and August is optional.


Application Deadline: Tuesday, December 28th at 11:59pm EST


Your Safety Matters: Vaccination and booster against COVID-19 is a requirement at MSF - USA.


Equal Employment Opportunity and Non-Discrimination:

MSF-USA is committed to building a diverse, unbiased, and inclusive workforce. MSF- USA is an equal opportunity employer; we recruit, hire, train, promote, develop, and provide other conditions of employment without regard to a person’s gender identity or expression, sexual orientation, race, religion, age, national origin, disability, marital status, pregnancy status, veteran status, genetic information, or any other differences consistent with applicable laws. This includes providing reasonable accommodation for disabilities, or religious beliefs and practices. Members of communities historically underrepresented in the Humanitarian Aid sector are encouraged to apply.


If you have a disability of some kind and are interested in applying for employment and need special accommodations to use our website to apply for a position, please contact Human Resources by emailing us: Reasonable accommodation requests are considered on a case-by-case basis





Pay Class & Contract Type

Intern Nonexempt 



$20.00 - $22.00


Working Time (Hours Per Week)