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Alpha Technologies Network Engineer

Alpha Technologies, Inc.
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Job Title:                                    Network Engineer

Reports To:                               Chief Operating Officer

 

JOB PURPOSE: 

Analyzes network requirements and completes network designs to satisfy requirements, manages complex customer network projects and directs the configuration, installation, and documentation of completed network environments.   Provides high level support to service personnel to assist in the resolution of customer network issues.

ESSENTIAL FUNCTIONS:

  • Accountable for management of all technical aspects of assigned network projects
  • Leads projects as assigned, including supervision of a diverse numbers of functions and employees which are essential to the project
  • Develop detailed implementation documents and acceptance/test documentation for all assigned  technical phases of the project
  • Create and maintain resource budgets for assigned projects 
  • Manage personnel assigned to the project to ensure successful completion of the project and provide regular progress reports to the project coordinator
  • Provide critical decisions during the project lifecycle to ensure project profitability
  • Develop, propose, document, and maintain design standards in cooperation with teammates and company leadership
  • Design, setup, modify and configure complex network environments
  • Design, setup, modify and configure complex switching environments
  • Design, setup, modify and configure complex wireless network environments
  • Design, setup, modify and configure complex firewall and security components
  • Design, setup, modify and configure virtual private network (VPN) environments
  • Design, setup, modify and configure complex VoIP phone systems and devices
  • Provide support to internal and external resources as required
  • Document all phases of projects and service requests
  • Comply with the requirements of applicable certifications, legal and regulatory requirements, standards, and the Information Security Management System

ADDITIONAL RESPONSIBILITIES:

  • Maintain a thorough understanding of core network technologies including, but not limited to, TCP/IP, DNS, DHCP,  routing, switching, network security
  • Complete detailed and accurate time entries in our PSA software on a timely basis
  • Pursue continued education and certifications, as guided by management

EDUCATION/EXPERIENCE

Education:       

  • High school diploma or GED required. 
  • 5+ years of related work experience. 
  • Related industry certifications are desired (examples:  CCNA, CCNP, CCVP, CCIE)

Experience Requirements:      

  • Cisco Routers and Switches, Cisco IOS, Cisco Firewalls
  • VoIP and VoIP business telephone systems
  • 802.11 Wireless networking
  • Virtual Private Networks
  • IP routing protocols including EIGRP, OSPF, IS-IS, BGP
  • Experience managing technical projects a plus    

BASIC SKILLS

  • Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Learning Strategies Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
  • Mathematics Using mathematics to solve problems.
  • Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Reading Comprehension Understanding written sentences and paragraphs in work related documents.
  • Science Using scientific rules and methods to solve problems.
  • Speaking Talking to others to convey information effectively.
  • Writing Communicating effectively in writing as appropriate for the needs of the audience.

SOCIAL SKILLS

  • Coordination Adjusting actions in relation to others' actions.
  • Instructing Teaching others how to do something.
  • Negotiation Bringing others together and trying to reconcile differences.
  • Persuasion Persuading others to change their minds or behavior.
  • Service Orientation Actively looking for ways to help people.
  • Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.

WORK ACTIVITIES

  • While performing the duties of this job, the employee is frequently required to sit and occasionally required to stand.
  • The employee must frequently lift and/or move up to 50 pounds.

COMMUNICATION

  • Requires telephone conversations
  • Requires use of electronic mail
  • Requires writing letters and memos
  • Requires face-to-face discussions with individuals or teams
  • Requires contact with others (face-to-face, by telephone, or otherwise)

CONFLICT

  • Requires dealing with unpleasant, angry, or discourteous people
  • Includes conflict situations

IMPACT OF DECISIONS

  • Requires making decisions that affect other people, the financial resources, and/or the image and reputation of the organization
  • Requires making decisions that impact the results of co-workers, clients or the company
  • Mistakes are not easily correctable and have serious consequences
  • Opportunity to make decisions with minimal supervision


PACE AND SCHEDULING

  • Requires meeting deadlines


PERSONAL CHARACTERISTICS

Must be self-directed to accomplish goals but function as part of a team; willingness to interact/work with people of diverse cultures, races, and/or nationalities.  Must have excellent verbal and written communication skills.

OTHER FACTORS

Motor vehicle record check(s) required for company vehicle. Must pass back ground check and drug screening.