Commercial & Employee Benefits Intern

Job Summary:

The overall objective of the Commercial & Employee Benefits Intern is to provide quality HR compliance and administrative support to the Human Resources Director. This position requires attention to detail, excellent communication and organizational skills, and a desire to learn and understand the fundamental principles of Commercial & Employee Benefits insurance. The Commercial & Employee Benefits Intern will receive hands-on exposure learning the basics of the Commercial and Life/Health insurance markets as well as standard policies and procedures. The Commercial & Employee Benefits Intern performs the essential functions of the position noted below, while meeting the quality and service standards developed by the agency.

Essential Functions:

• Assists with an assigned book of business and client transactional needs including marketing and service according to agency standards and procedures.
• Provides technical support to Producers specifically in analyzing client needs, coverage forms and quotations.
• Works with the Account Manager & Client Relationship Manager to ensure proper coverage and pricing that meets the client’s needs.
• Creates Open Enrollment Materials.
• Processes account transactions as needed assuring that all items are handled in a timely manner, are accurate and reflect the established agency procedures. This includes, but is not limited to;
• Certificates and ID cards
• Proposals, schedules, and summaries of insurance
• Enrollment, changes, and terminations of client employees
• Manages cancellation processes according to agency standards, addressing both carrier and client request as received and advising the Account Manager.
• Sets priorities and manages workflow to ensure efficient, timely and accurate processing of transactions and other responsibilities.
• Keeps informed regarding industry information, new product information, legislation, coverages, and technology to continuously improve knowledge and performance.
• Actively seek ways to improve client service and communicate ideas for improved client service to superior positions.

Knowledge, Skills & Abilities:

• Ability to communicate orally and in writing, to explain policies and procedures, to receive and interpret complex information, and respond appropriately.
• Ability to understand written and oral communication and interpret abstract information.
• Excellent interpersonal and customer service skills.
• Confident, self-starter who works well independently.
• Excellent organizational skills, attention to detail and time management skills with a proven ability to meet deadlines and multi-task.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Associates or Bachelor’s degree in Business Administration, or related field or at least one year of work towards a degree in Business Administration, or related field.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Blue Ridge Risk Partners is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as individual with a disability, or other applicable legally protected characteristics.