Hospitality Internship

The internship program experience combines Cedar Point’s business needs with college level internship requirements. As an intern, you will have the opportunity to grow and learn in the hospitality and amusement park tourism industry through hands-on exposure to day-to-day operational tasks within your assigned Division. You will be responsible for providing excellent guest service and utilizing leadership skills while collaborating on group projects to ensure a successful operation.

Internships available: 

Hotel Guest Services – Preferred Majors: Hospitality, Tourism and Event Management, Hospitality Management, Business Management, Operations Management.

This internship will focus on guest relations within the hospitality industry. The positions are centered on front of house positions within the resort environment. The positions include front desk, activities, bell attendant, and reservations. In all positions the student will learn proper guest service skills, conflict resolution, how to properly prepare for a day within each department, and much more! From this internship you should have a better understanding of effective communication, proactive leadership, guest recovery, training and development and effective scheduling and labor control.

Hotel Rooms and Facilities – Preferred Majors: Hospitality, Tourism and Event Management, Hospitality Management, Business Management, Operations Management.

This internship centers on the back of house operations. This includes housekeeping, maintenance, and linen services. In housekeeping, students will learn how to run a housekeeping operation within a hotel. Our housekeeping internships are also established supervisory roles that will train interns on the full process of cleaning, inspection, supervising, and more. In maintenance, students will learn the processes of keeping the hotels in remarkable shape. Maintenance Interns will also learn the proper use of machines that are used both indoors and outdoors, assist in troubleshooting guest in-room issues, and the upkeep of our outdoor areas. In linen services, the intern will learn the processes of linen distribution and the machinery it entails.

Resort Foods Auditor (Must be at least 21 years old) – Preferred Majors: Culinary, Food Safety, Hospitality, Tourism and Event Management, Hospitality Management, Business Management, and Operations Management.

The Resort Restaurant Auditor plays an important role in the success of our various locations. In this role, the student will visit each location and complete a variety of audits. This will include training and certifications, alcohol and brand standard, health and food safety and financial audits of each location. The auditor may be asked to assist location during peak business hours. The student will be fully immersed in different types of food operations, including-those that serve alcohol. From this internship you should have a better understanding of, effective communication, proactive leadership, health and safety protocols, training and development and labor and COGS.

Resort Foods – Leadership Experience (Must be at least 19 years old) – Preferred Majors: Hospitality, Tourism and Event Management, Hospitality Management, Business Management, and Operations Management.

The Resort Foods Internship is a full look at both the guest experience and the general operations of a food service location. The student's focus will be gaining work experience in one primary location. The student will learn a multitude of different skills and see first and what goes into running a successful operation. From this internship, you should have a better understanding of effective communication, motivating and proactive team leadership, health and safety protocols, guest recovery, training and development, and effective scheduling and labor control.

Resort Restaurant Culinary – Preferred Majors: Culinary, Food Safety, Hospitality Management, and Operations Management.

The Resort Restaurant Culinary Internship is specific to Back of the House Operations in a Food Service Location. The intern will complete work experience specific to the food production of the operation. Throughout the program the intern will have first-hand experience in food production, quality and presentation, food safety, food cost and inventory control. From this internship you should have a better understanding of, effective communication, inventory control, proactive leadership, health and safety protocols, training and development and labor and COGS.

Cedar Point Hospitality Internship – 

To qualify you must be enrolled as a collegiate student majoring in one of the preferred majors related to the internship of interest as well as needing to gain credit for an internship class.

You will gain knowledge of one singular role within the hotel operations. The student will have the ability to gain additional knowledge by position shadowing, management shadowing, and further leadership classes. 

The student will gain knowledge within one specific role with the option of a rotation to two additional roles. The student will be placed within a program that will allow them to gain general management knowledge within the industry, leadership growth, and the ability to partake in a specific project that will be presented to a management team.