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Airport Operations Intern

City of Philadelphia
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A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

  • Impact - The work you do here matters to millions.
  • Growth - Philadelphia is growing, why not grow with it?
  • Diversity & Inclusion - Find a career in a place where everyone belongs.
  • Benefits - We care about your well-being.

Agency Description

The Philadelphia airport is a dynamic place to work. It is the only major airport serving the 7th largest metropolitan area in the United States and is one of the busiest airports in the country. The City of Philadelphia Department of Aviation oversees both Philadelphia International Airport (PHL) and Northeast Airport (PNE), the city’s general aviation reliever airport. The airport system operates through the Aviation Fund, which is an enterprise fund of the City of Philadelphia and is completely self-sustaining using no local taxpayer dollars to operate. Learn more about the airport at www.phl.org.

Our Mission: Proudly connecting Philadelphia with the world

Our Vision: World-class global gateway of choice

Our Values:  

    •    People First - Our employees, stakeholders and passengers

    •    Respect - To our customers and our environment

    •    Integrity - We hold ourselves responsible for what we do, say, and think

    •    Diversity – Purposefully Inclusive and accepting of all

    •    Excellence - We hold ourselves to the highest standards of service, innovation, and efficiency

Philadelphia Airport has won numerous awards for quality, diversity, and innovation:

  • 2022 Stevie Awards Silver Recognition for Achievement in Diversity & Inclusion
  • 2022 Northeast Chapter of the American Association of Airport Executives (AAAE-NEC) Diversity, Equity, and Inclusion Award
  • 2022 Northeast Chapter of the American Association of Airport Executives (AAAE-NEC) Honorable Mention, Airfield Project of the Year: Terminal D/E Apron Repairs
  • 2022 Airports Going Green (AGG) – Outstanding Sustainability Infrastructure Development Award for PHL Apron Project
  • 2022 Shaw Contract Certificate of Appreciation – Sustainability and Carpet Recycling Efforts
  • 2022 Women's Transportation Seminar (WTS) Philadelphia Chapter's Diversity Award – Commitment to Advancing Diversity in Leadership Roles for Women

Job Description

The internship program is a 6-month program designed to give students access to different units within the Department of Aviation (Operations, Security, Aircraft Rescue and Fire Fighting, Police, Properties, Maintenance, etc.).  The end goal is to allow students the opportunity to help narrow down which career field they would like to concentrate in after graduation.  Interns will work with various departments at PHL, but they will primarily be assigned to Airport Operations.

Essential Functions

•            Airfield Operations – Spend time in airside operations and become familiar with Federal Aviation Regulation (FAR) Part 139 Certification of Airports, and how it applies to PHL.

•            Self-Inspection Program – Shadow airport operations staff and become familiar with how to properly conduct an Airport Safety Self Inspection.

•            Wildlife Hazard Management – Participate in wildlife mitigations and develop an understanding of the risk wildlife hazards create in an airport environment.

•            Vehicle/Pedestrian Operations – Learn best practices when operating in the movement & non-movement areas including the use of the phonetic alphabet and proper radio communications.

•            HAZMAT Inspections – Shadow airport operations staff during fuel farm, fuel island, and fuel truck inspections.

•            Airport Security – Spend time in security and become familiar with Transportation Security Regulation (TSR) 1542 and how it applies to the airport.

•            Airport Operations Center (AOC) – Spend time in terminal/landside Operations, perform terminal inspections, and learn how to issue work orders.

•            Additional projects and responsibilities as assigned by immediate supervisor. 

Competencies, Knowledge, Skills and Abilities

Skills and Abilities:

  • General knowledge of aviation and airport operations.
  • Customer service skills and an ability to multitask.
  • Must be familiar with Microsoft Word, Excel, and Teams.

Qualifications

  • College Student (Sophomore/Junior/Senior).
  • Latest transcript required.
  • Applicants aged 18 years and older must complete a medical assessment, including a drug test.
  • Must pass and maintain SIDA (Security Identification Display Area) and if applicable, AOA (Airfield Operations Area) clearance.
  • Applicants aged 18 years and older must complete a medical assessment, including a drug test.

Additional requirements:

The final requirement as part of your participation in the Internship Program is the completion of a final essay.  The essay should outline the different assignments that the intern participated in and summarize their overall experience.  There is no specific requirement in terms of length, but the essay should explain how the interns specific experience has enhanced their knowledge of airport management.  The Operations Manager or Superintendent will approve the paper prior to the completion of the internship. The questions listed below can be used to assist you in writing your paper, but they do not restrict the things that you can write about.

Sample Essay Questions:

•            How has this internship helped with your understanding of Airports and Airport Management?

•            What experiences/work projects did you find to be the most beneficial in identifying your strengths/weaknesses? 

•            Has your participation in the internship developed an area of specific interest in the aviation industry? If so, which area and why?

•            What was the most challenging part of the internship program and how did you learn from that experience?

•            Explain what you believe to be is the most important skill you have developed through the participation in this internship and how it will help you in your career search.

•            What general skills did you rely on most during your internship and how did your participation strengthen them?

•            What is some advice/knowledge that you have gained through this experience that you would like to pass along to future interns working in Airport Operations?

Formatting

The Final Paper must be completed in APA format and in paragraph form.

Due Date

The paper is to be submitted to the Operations Manager or Superintendent two weeks before completion of the internship program.

Additional information

TO APPLY: Interested candidates must submit a resume and One (1) Letter of Recommendation.

Salary Range: $18.32 per hour

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that  are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx