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Governor's Summer Intern- Learning & Development Support Specialist

Work for Indiana

Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.

At the State of Indiana, we don’t just talk about diversity and inclusion - Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process, as well as perform the essential functions of a role.


About the Family & Social Services Administration:

The Division of Family Resources (DFR) within the Family and Social Services Administration (FSSA) is responsible for establishing eligibility for Medicaid, Supplemental Nutrition Assistance Program and Temporary Assistance for Needy Families benefits. The division also manages the timely and accurate delivery of SNAP and TANF benefits.  DFR also provides employment and training services to some SNAP and TANF recipients. The division’s overarching focus is the support and preservation of families by emphasizing self-sufficiency and personal responsibility.

The Governor's Public Service Summer Internship (GPSSI) program was created in 1989 to introduce bright and motivated college students to the operations and officials of state government. This program provides interns the opportunity to work with state agency officials, as we as participate in co-curricular components to enrich their experience.


Salary:  This is a paid internship with the hourly rate of $16.24.

Role Overview: This role, Governor's Summer Intern, has the working title of:  Learning and Development (L&D) Support Specialist. In this role, by applying current policy and procedures, you will assist with:
Eligibility System Online Help Redesign by creating templates, writing technical instructions, content management:
Training Design and Development by drafting storyboards and instructional material, content management, instructional design, graphic design, and completing needs analyses:
Training Delivery by using Learning Management System administration, providing classroom audits, and participating in monthly Professional Development workshops for the delivery team.

The scope of these projects will help the agency provide required information and training for a government agency with over 3000 users and the real world outcomes you learn how to manage content delivery and write instructional materials; how to apply instructional design principles, learning science, training conducted by a government agency by building curriculum, working with development software, and making data-driven decisions; and how to use a learning management system to deliver training, evaluate the effectiveness of face-to-face and virtual training delivery, identify opportunities for improvement, and contribute to teamwide professional development.

The ideal candidate would have completed a minimum of 12 credit hours or coursework related to at least one: Instructional Design and/or Learning Science, Technical/Business Writing, Graphic Design, Data Analysis.  Preferred experience/coursework with The Adobe Creative Cloud Suite, Office 365 suite, including Forms, Planner, and Power, Automate Data visualization software such as Tableau, and authoring tools.

A Day in the Life:

The essential functions of this role are as follows:

  • Identify and execute one major project related to agency needs and academic area of study
  • Create, develop, and sustain the programmatic efforts for the assigned discipline
  • Analyze data and feedback to provide recommendations
  • Partner with other relevant stakeholders to promote and enhance the quality of projects
  • Collaborate with State of Indiana agencies to ensure effective implementation of internal and external initiatives

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.

What You'll Need for Success:

  • Must be currently enrolled as an undergraduate or graduate with an accredited post-secondary institution and have completed at least one (1) year of undergraduate education.
  • Academic work in related field
  • Excellent oral and written communication skills
  • Ability to analyze data sets related to discipline
  • Ability to build relationships, establish credibility, and influence leaders at all levels
  • Ability to conduct well-informed research
  • Ability to solve complex, critical problems
  • Ability to review and make recommendations on proposed changes to relevant policies and procedures
  • Ability to maintain confidentiality


Benefits of Employment with the State of Indiana:

This seasonal position does not offer benefits and is limited to 180 working days in an eleven (11) month continuous period  


Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruit, select, develop, and promote employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status. We will comply with the spirit as well as the letter of all applicable state and federal laws. If you are a qualified individual with a disability and require reasonable accommodation in completing this application, you can request assistance by contacting the Indiana State Personnel Department at

The State of Indiana has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants. We encourage you to apply if you feel have you the transferrable skills to be successful in this position and we look forward to reviewing your application.