Access Management Administrator Internship

The Access Management Administrator assists in facilitating identity and access management by regulating who or what can view or use resources within Markel’s computing environment to ensure minimum risk to the company. 
The administrator will be responsible for providing appropriate access to enterprise systems to Markel users within agreed service levels based on the policies and procedures established. 
This role assists in identifying how users within the organization are given an identity and how it is protected. 
The Access Management Administrator assists in ensuring that customer requests for provisioning are completed in a timely manner and assist with ticket management for provisioning related requests. 
The Access Management Administrator has an understanding of critical systems at Markel in order to manage identity and access across those systems in order provide the right person with the right access at the right time.

Job Responsibilities 

• Provide account provisioning and de-provisioning for multiple systems across the enterprise
• Complete requests as per defined procedures and within agreed Service Level Agreements (SLA), resolve incident tickets and assist other security analysts as needed
• Document access management procedures for assigned platforms, databases and applications; keep the access management procedures updated
• Proactively identify audit and compliance access related issues to reduce the risk of security
• Work with team members to identify and develop solutions to streamline and automate existing manual processes
• Work directly with end users, managers, and other teams in a global enterprise to understand requests and drive ticket resolution using email, telephony, and instant messaging tools
• Configure user desktops, identify potential issues, and work with end users and hiring managers to provide a positive experience
• Work adjusted hours if needed for training, knowledge transfer, and support coverage
• Ability to work with and maintain confidential information and demonstrates tact, discretion and diplomacy.
• Demonstrate excellent interpersonal and customer service skills while communicating with users, supervisors and/or managers.
• Handle other general access related requests as required by clients, vendors, or internal users following “least privilege” guidelines.
• Obtain a general understanding of critical systems at Markel.
• Provide on-call customer support as directed.
• Use established procedures and service levels (SLA) to provision various accounts (user, group and privileged) within Active Directory (AD) and various other applications and systems as part of account lifecycle activities.
• Use excellent judgment to assist in making general access related decisions to aid customers while ensuring compliance.
• Understands and keeps abreast of industry best practices and how it can be applied at Markel.
• Knowledge of SailPoint / Identity Now, Service Now, Azure AD would be ideal.

Who we are:

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better

We enjoy the everyday | We think further

What’s in it for you:

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. 

We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life. 

All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. 

We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.  

Markel offers hybrid working schedules of 3 days in the office and 2 days remote.  

Are you ready to play your part?

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. 

Caution: Employment scams

Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:

All legitimate job postings with Markel will be posted on No other URL should be trusted for job Markel Group Careers.

All legitimate communications with Markel recruiters will come from Markel.com email addresses.

We would also ask that you please report any job employment scams related to Markel to rarecruiting@markel.com.

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. 

Should you require any accommodation through the application process, please send an e-mail to the rarecruiting@markel.com.