Club Management Intern

Club Management Intern 

Your time, talent, ambition, and experience are priceless.  Invest in the Management Development Summer Internship Program at BJ’s Wholesale Club for the highest return where personal and professional development matter and the value add is clear.  A BJ’s internship means exposure to meaningful, tactical skills building and an opportunity for permanent placement through full integration into the business, executive-level exposure, and an individual special project with clear deliverables.  We look forward to meeting you and hope to welcome you to our team soon!

Job Summary

Responsible for working with our Club leaders to gain a deep understanding of our day-to-day operations, including Merchandising, Member Services, Omni, Team Member Engagement and Perishables and build skills to become an effective leader capable of leading a large, complex store. Serves as a leader by providing direction, oversight, and validation of company expectations and initiatives. Establishes efficiencies, maintains policies and procedures, delivers a positive service experience to Members, and ensures a positive and safe environment for Members and Team Members. In this role you will report to a Director, Regional Operations and be assigned a General Manager as a mentor. This role is a key pipeline opportunity on the path to a retail leadership role with us. 

Major Tasks, Responsibilities, and Key Accountabilities

• Provides leadership and direction within the club.
• Collaborates with other Managers to drive Team Member engagement, develop talent by coaching, teaching, and developing Team Members, assess Team Member performance and provide actionable feedback. 
• Evaluates departmental performance using company reporting programs and provides recommendations to maximize sales, profits, and performance.
• Evaluates and ensures operational processes are consistently followed in the highly controlled areas of receiving, asset control, human resources, and cash office.
• Continually monitors customer service levels and ensures a positive service experience is delivered to all Members.
• Establishes operational efficiencies and productivity standards within the department and reviews budgets, plans and P&L to identify profit opportunities. 
• Maintains an understanding of club policies and procedures across all areas of the club.

Qualifications

• Able to work 100% in person at designated club. 
• Focused on post-grad career in retail management and operations.
• Can-do attitude with a willingness to roll-up your sleeves and learn. 
• Able to work cross functionally with different leaders/team members across various departments to drive towards results.
• Agile and eager to work with diverse stakeholders and tasks.
• Strong business acumen with desire to work in an active, boots-on-the-ground environment where no day is the same.
• People-focused, with positive leadership skills.
• Basic computer knowledge (MS Word, MS Excel, PowerPoint, Email) required.

Job Conditions

• Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping.
• Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects in excess of 30 pounds with assistance.
• Located in a comfortable indoor area with frequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents.

BJ's Wholesale Club is committed to a policy of equal employment opportunity for all qualified team members and applicants for employment without regard to race, religion, color, sex, sexual orientation, age, ancestry, national origin, physical and/or mental disability, genetic information, atypical cellular or blood trait, marital and/or familial status, pregnancy, gender identity and expression, military or veteran status, or any other characteristics protected by applicable law.