Business Development Manager - Acute

Position Summary: 

Direct Supply is building the future of senior living technology, helping connect the spectrum of healthcare in order to improve the lives of millions of seniors!

In the Business Development Manager - Acute, you’ll be responsible for prospecting and closing new business within the Acute market. Your focus will be on underdeveloped accounts, aiming to transform non-buying customers into loyal buyers. This inside sales role demands strategic thinking, relationship-building, and a keen understanding of customer needs.
 

Competencies & Skills Needed:

• Effective Communicator - Exceptional communication skills, both verbal and written, with the ability to engage and persuade at all organizational levels.
• Delivers Results - A strong track record of sales success, underscored by a competitive nature and a results-oriented mindset.
• Adapts to Situations - Adaptability to change, with a knack for making strategic decisions in fast-paced environments.
• Proficiency in Microsoft Office, with an eagerness to embrace and master new technologies.
• A positive attitude, team-oriented approach, and a dedication to continuous personal and professional development.

What You’ll Do and Impact:

• Generate new revenue in the Acute market through prospecting and closing new business over the phone. Develop and leverage relationships with key decision makers over the phone and through digital channels.
• Leverage analytics dashboard, live sales data and other selling resources to develop and execute on strategies to grow territory and increase sales of products and services.
• Using predictive buying data and world class digital sales and marketing tools, identify and solve customer needs, provide consultation on services and products to support customer’s short and long-term business objectives.
• Coordinate internal resources necessary to respond quickly to customer needs, requests and problems.
• Ensure smooth transition of converted accounts from business development team to traditional selling team.
• Develop and maintain customer relationships with purchasing managers, executives, administrators, and other senior living and healthcare professionals.
• Coordinate internal and external resources to address customer requests for products, safety concerns, financing, and regulatory issues.
• Gain specialized knowledge of and understand the operations of a healthcare facility including:  budgeting process, state survey process, department roles and responsibilities, resident profiles, levels of care, and the decision-making process.
• Other duties as assigned by the Sales Manager.

Experience:

• Bachelor’s degree
• 2+ years of successful sales experience with demonstrated ability to execute prospecting strategies for establishing and growing underdeveloped accounts.
• Demonstrated expertise in utilizing predictive analytics and digital marketing tools to drive sales and customer engagement.

Additional Items of Interest:

• Experience selling software or technology products.
• Experience working with predictive analytics data or technologies.
• Interest in future travel and potential to grow into an outside sales role.