Labor Investigator, Correctional Health Services
About:
NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible. Visit us at nychhc.org and stay connected on facebook.com/nycHHC or Twitter@hhcnyc.
NYC Health + Hospitals/Correctional Health Services is one of the nation’s leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation’s largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City’s criminal justice reform efforts.
Job Description:
Position Description:
The Chief Administrative Officer (CAO) is seeking a skilled and detail-orientated Labor Relations Investigator to join the team. In this role, the Labor Investigator will report to the Senior Director of Employment Relations and will play a crucial part in handling investigations related to labor relations and attend terminations, suspension, and investigatory meetings.
Preferred Skills:
- Possession of a valid security license and driving license.
- Proven experience in conducting workplace investigations.
- Excellent communication and interpersonal skills.
- Ability to handle sensitive information discreetly while maintaining confidentiality.
- Proficient in Microsoft Office Suite.
Detailed Tasks:
- Conduct thorough and unbiased investigations into labor-related matters, including but not limited to employee complaints, disputes and policy violations.
- Collaborate with Labor Relations on PAGNY and H+H related matters to gather information, interview relevant parties, and analyze information to make informed decisions.
- Attend terminations, suspension proceedings and other safety sensitive meetings, and provide security and surveillance as needed.
- Monitor the completion status of performance evaluations. Continuously review and refine the performance evaluation process to streamline procedures and enhance efficiency.
- Provide support and guidance to managers regarding the performance evaluation process, including answering queries and offering assistance as needed.
- Attend union safety walk throughs with Labor Relations in all CHS facilities (including jails on Rikers Island).
Minimum Qualifications:
- Bachelor’s Degree from an accredited college or university in Human Resources Management, Labor Relations, Public Relations, Healthcare Administration, or a related discipline; or
- Associate’s Degree from an accredited college or university in Human Resources Management, Labor Relations, Public Relations, Healthcare Administration, or a related discipline and two (2) years of relevant experience in human resources or personnel administration, labor relations, employee relations, learning and development, talent acquisition, customer service (providing information and resolving customer concerns), or a related administrative support function; or
- High School Diploma or its educational equivalent and four (4) years of relevant experience, as described in “2” above.
How to Apply:
If you wish to apply for this position, please apply online by clicking the "Apply Now" button or mail your resume, noting the above Job ID #, to:
NYC Health + Hospitals / Correctional Health Services
Talent Acquisition
Human Resources Department
55 Water Street, 18th Floor
New York, NY 10041
Attn: Talent Acquisition
If applying online, please include your cover letter in the same file attachment with your uploaded resume.
NYC Health and Hospitals offers a competitive benefits package that includes:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Loan Forgiveness Programs for eligible employees
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- College tuition discounts and professional development opportunities
- Multiple employee discounts programs